Based on 865 review
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Lourdes' shrines are just a few steps from the hotel so that guests are able to visit several times a day on foot, without need of a car. Due to the fact that the establishment overlooks Bernadette Soubirous Avenue and is close to the Pont Vieux, it finds itself at the heart of life in Lourdes (banks, pharmacies, bars, shops, ice-cream parlours, and bookshops). The train station is approximately 1.5 km away. Tarbes-Lourdes-Pyrénées Airport is about 15 km away, Pau Pyrénées Airport is about 45 km from the hotel and Toulouse Blagnac Airport is about 180 km away. This family-friendly city hotel w...More details
Check-out ends at: 11:00
Business Facilities / FacilitiesMeeting Rooms
Pool and wellness facilitiesIndoor pool
Reception servicesLuggage storage
Lives up to its name
Reviewed 11 august, 2021
Just spent a couple of days in this hotel. It really lives up to its name, it was peaceful and relaxing. Location is excellent. Just a few minutes walk to the Grotto and all the shops and restaurants. The staff are all kind and friendly. We enjoyed the pool and sun beds on the 7th floor where there is a wonderful view over the town. The room was spotlessly clean and comfortable. There was BBC on the tv! A nice touch for me was coffee served in a pot at breakfast. Do not like coffee from those machines you have in hotels sometimes. All in all a very pleasant stay.
Reviewed 8 august, 2020
We had booked this hotel for a 5 day stay. On arrival it was closed and had been for several months. The venue to their credit had found us alternative accommodation but I would have preferred to have been informed and given the choice to accept or cancel our booking. The alternative provided was not to the same standard as we had booked. This was a 4 star hotel with a pool, the alternative had no pool and the restaurant was only 3 star. Be aware if you book this hotel and check before travelling there are a few hotels in this group and they move people around. I had booked via Bookings.com and the hotel refused to allow my review.
Family pilgrimage from Dublun
Reviewed 12 november, 2019
We had an L-shaped triple room (3Beds). The position of the bed in the "L" meant the TV was not visible from it. The room was narrow which meant 2 people could not pass each other. Bedspreads were drab. Although there were 3 occupants only 2 teabags and 2 coffee sachets were provided each day. This hotel came highly recommended but in our opinion did not live up to its 4star rating.
Family pilgrimage from London
Reviewed 23 october, 2019
The hotel was well located close to the church and other tourist attractions, all within walking distance. The staff were friendly and helpful. The lobby was bright and welcoming. The rooms however were dated and dark but had good views. The toilets did not have extractor fans and so smells tended to drift into bedrooms. We were room only so can’t comment on food but the hotel was located close to lots of restaurants and cafes. All in all a good hotel.
Not much to complain about, great location, nice staff
Reviewed 19 october, 2019
Stayed for a weekend in early October, just a trip for a couple to see what Lourdes was all about. Nothing much to complain about, though we found some of the things a bit strange....like the bathroom in the bedroom. One room had a toilet and bidet (no handbasin to wash hands, ugh!), the other room had a shower and handbasin etc, so we had to use anti bacterial wipes on the toilet door handles, and then hope no one was using the shower until we got our hands washed. However, the room was Ok, with TV, small balcony overlooking the river, with one chair, tea and coffee making facilities, and ironing board, as well as 2 comfortable single beds. On the 5th floor, room was lovely and quiet, and staff were very helpful. Breakfast was fine each morn too. One thing that puzzled us was the lack of information that Reception had about buses to Tarbes airport. 2 different staff members told us on different days that we needed to get a taxi to the train station to board the bus; in reality the bus to the airport was a very regular and reliable service available on the very next street, Ave de Paradis! However, we enjoyed our stay, and will return again.