Hotel Mackay

Quiet hotel in centre of Mackay. Can’t review accomodation as I haven’t stayed there. Meals are great. Chicken schnitzel is fantastic and huge. Very good priced meals. Not a busy place. Has a couple pool tables and the standard gaming room. If you want a good and very reasonably priced meal and a couple of beers it’s a great place. Music bingo on Friday night is fun too.

I have actually never stayed at Hotel Mackay but I can only speak to their hospitality, or lack there of. During cyclone debbie myself and two other backpackers were stuck in Mackay. Our hotel room we were staying in had booked up for the next few nights we wanted, so we had to look elsewhere for a place to stay (see my review for International Lodge Motel if you like, nothing bad to say about them). We went on booking.com and saw that Hotel Mackay, which was close lovation-wise, had availability and was the closest thing available to our price range (all the midrange hotels had been booked up by this point due to the cyclone). We arrived the next morning after checking out of International Lodge Motel, to Hotel Mackay at 10am. The lady behind the bar gave us a strange look when we said we had a booking, she told us "no you don't- we don't have any availability " we said yes, we had booked last night in booking.com. Turns out, she had multiple backpackers staying there but was waiting for these backpackers to wake up and let her know their plans. Yes, I am a backpacker myself but not the type who sleeps in past 10 (and probably partied too hard to put them in that state). So this put us in a spot with nowhere to stay, and she was turning away guaranteed business in lieu of keeping guests who had not had the foresight to book ahead. Luckily, Geckos Rest hostel came to our rescue and had beds available. It is disappointing that this business (Hotel Mackay) rewards their lazy customers who cannot inform them of their plans, and turns away customers who intend to stay and pay.

I enjoy playing pool here although I have never seen more than half a dozen people in the place which is kinda boring. Nice decor, no complaints about service, just needs a welcoming vibe I think. Drinks are a little expensive too.

Beautiful food and great service with a smile. We will be back again and will be telling friends. Found our new lunch local. Large meals, don't be fooled by the prices. Friendly and welcoming the new team are obviously changing the name for Hotel Mackay.

Had lunch here the other day . It was great, the food was great price and the staff were friendly . They have a great wood fire pizza oven that make fresh hot pizza to your liking . Thumbs up to a great lunch. Lunch menu is $13 great value I today's market. You order at the bar but it has table cloths and you don't see that much. The food was quick and good size meals. Basic lunch menu but the night menu is good to nice selection of food. And the staff are very friendly. Very enjoyable lunch time