TripAdvisor Rating
Based on 127 reviews
See all**Property Location**.Located in Macon, Comfort Inn & Suites West is within a 5-minute drive of Middle Georgia State University - Macon Campus - Main Campus and Macon Mall. This hotel is 2.3 mi (3.7 km) from Central Georgia Technical College and 5.2 mi (8.4 km) from Mercer University. ...
More about the hotel
Deceitful Advertising
Online ad for low $87/night. After booking I received the emailed receipt for a total cost of $133.28. Included in the cost was a $45.28 tax recovery fee. I never saw the additional expense specified anywhere prior to submitting my credit card info. I immediately called to cancel, and they explained that I chose a non-cancellation rate!
Refuse to check us in
We are a family of 6, we wanted to book one room because we knew we would fit comfortably in the 2 queen beds, the front lady said we couldn’t fit. We were driving for 10 hours and very tired and sleepy and she refused, we had to keep on driving, and we found a GOOD HOTEL to help us out! Lobby lady was very rude and seem like she wasn’t happy to serve us when we walked in
Showing some age
Rooms in some disrepair. Peeling wallpaper. Gouges is drywall. Stain on carpet in hall. Room not as clean as would have liked. Dust on cabinet behind tv. Heating/Cooling grill dirty. Exhaust fan in bathroom runs continually and is somewhat loud. When asked about this was told it was city code. Recliner in room was broken down. Breakfast staff was excellent and food was good. Upon leaving was approached by panhandler who was working the parking lot. Overall not a good experience.
Standard hotel with free breakfast
We had a king suite which is really just an oversized room. It was spacious and clean. Included free breakfast was the normal fare. Very nice front desk staff. Overall it is quiet and a good option for the price.
Unhappy stay
Here’s a hotel that’s only 4 years old and has not been kept that clean We walked into room with hair in sink, all over back of toilet and floor There was loud noise in room next to us and they didn’t do anything after I complained twice I will never go back to this particular one The breakfast was not that great too They should have to adhere to Choice privilege standards