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Close to Madrid's main museums, the Prado, Reina Sofía and Thyssen, in the Golden Triangle of Art, this hotel is in the heart of the city's historical centre, 5 minutes from Puerta del Sol shopping area. Food and drinks are served in the café, bar and restaurant. Conference facilities and WLAN Internet access, room and laundry services are available, for a fee, and those arriving by car may park in the garage. The hotel also offers a bicycle hire service.
Check-out ends at: 11:00
Location, Location, Location - and much more!
Reviewed 5 october, 2021
This was my first time staying in this hotel, and hotel chain, and I am a fan. I appreciate the excellent service, wonderful and convenient location, and affordable price point for a clean and well-appointed room. I would have given 5 stars if my room (#207) did not have a large post between the bed and bathroom. But that was certainly manageable and did not negatively impact my stay, the comfort of the bed and room, or accessibility of Madrid!
Outdated but central hotel
Reviewed 30 may, 2021
We have booked this hotel because it was a great deal (Junior Suite for 580€ for 4 nights). Location was great. We have checked in first day when the hotel got opened after over a year closure (we did not know that): the water was yellow, the AC did not work properly. Water has been fixed the same day and AC three days later after few reminders (we did some compensation). Staff is friendly, breakfast very good but room was very outdated, although clean, beds a old and not comfortable. I think this hotel has a great potential if renovated. But for next time, we will skip this hotel.
Really Loved Our Stay at This Hotel
Reviewed 30 november, 2020
My husband and I stayed at this hotel while visiting Madrid to celebrate his birthday in November of 2019. The choice of this hotel proved to be justified through and through. We arrived very early in the morning, especially since our plane landed an hour earlier than planned. The hotel accommodated our luggage and assured us that they would call us once a cleaned room became available. We went for a walk in Madrid, and at 11:00 we got the call that the room was available. The room was great and it overlooked the gorgeous fountain on the square in front of the hotel. Given all the traffic outside no noise was heard in the room. My husband loved this hotel, and he has high standards, especially when it comes to rooms with the right views. Given that it was my husband's birthday, the hotel then sent up a plate of deserts and chocolates, which was a lovely gesture. The restaurant adjacent to the hotel had great food. The breakfast buffet was fantastic with lots of choices to cater to every type of taste. The service was excellent through and through. The location is brilliant, with the hotel being directly across from the Museo Nacional del Prado and within walking distance of most major sights in Madrid. Highly recommend this hotel, and would stay here again.
My original review seems to have disappeared; I wonder why?
Reviewed 16 march, 2020
We have not actually stayed at the hotel. We were due to but the event we were attending was postponed due to the virus. I understand the policy of the hotel is no refunds but they could have been a bit more flexible on this given the situation. However, they have said that we can postpone it if we use the booking by the end of August. 2020. All well and good except we do not know when the event will be re-scheduled or when we can return to Madrid. At the moment, we are in lockdown in Spain and cannot travel. We have stayed in various hotels in this chain and have always been pleased. But never again. It will be interesting to see if this review disappears as well.
Excellent choice in Madrid
Reviewed 20 february, 2020
My husband and I stayed at the NH Prado in Madrid and loved it. The location was excellent - close to the Prado, other museums, the train station and wonderful restaurants. Our room was smallish but more than adequate. Housekeeping was very good. The hotel staff was very nice and quite helpful. The breakfast at the hotel was quite good - a more than adequate selection of items. I would gladly stay there again.