Based on 60 review
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This establishment enjoys a strategic location in the heart of Madrid, around a 26-minute drive from Madrid airport; the hotel is within walking distance of many of the tourist attractions of the city. Less than 300 meters from three different subway stations, and with a great commercial and gastronomic offer in the surrounding area. The Royal Palace 600 metres away, where travellers can explore the official residence of the Spanish Royal Family in the city of Madrid, although the Palace is now only used for state ceremonies and around an 8 minute walk away is Plaza España, packed with cafes a...More details
Check-out ends at: 11:00
Reception servicesLuggage storage
Reviewed 23 november, 2021
Location is superb with about 5 mins to Gran Via or any Metro Station. The staff are very helpful and the room was clean and tidy! Breakfast could be a bit better. Shops and restaurants are literally just a couple of minutes away.
Avoid this Hotel
Reviewed 16 october, 2020
Pease avoid this hotel at any cost. They had to refund my visit beacuse of a closure of the hotel 5 months ago and despite several emails, and even a call, nothing happened. So they are basically thieves.
Excellent hotel at an unbeatable price
Reviewed 26 july, 2020
The hotel is very well located in Madrid city centre . Excellent services and very kind people at the reception ! Nice large bedroom, very clean with ver good mattresses. The cost per night around 80 € breakfast included is unbeatable for this level of service. I really recommend this hotel, sure will come back to it. Breakfast was very good but unfortunately not in a buffet format. 4 nice formulas with various choices
Reviewed 14 march, 2020
The hotel was in an excellent location. We were within walking distance to most all of the major attractions. There were also two metro stations that were nearby. The major drawback was with the heat/air conditioning. The room was VERY WARM. It took several days before management shut off the heat. Prior to that, we would open the balcony doors but the street noise from the bar below was really loud late at night. The staff were wonderful and went out of their way to be helpful & accommodating. I would recommend this property for its location & reasonable cost.
Great location, exceptional breakfast, very comfortable beds
Reviewed 26 february, 2020
The customer service was excellent, the staff were very friendly and helpful. The breakfast went beyond my expectations, it was exceptional! The bed was extremely comfortable, and although the hotel was right at the centre, the rooms are truly soundproof and double glazed windows ensured there was no noise coming from the streets. Excellent location as well, I loved the fact that it was not located in a main street as it can be crazy busy, it also added some character to my holiday break. I found some hairs in the bath so it wasn't sparkling clean, also toiletries are not replaced, you have to ask at the reception if you run out and need more, the hotel claims it's to help save the environment which I find doubtful as a conscious person, one would only use what you need anyways, no matter how much they make it available in the room, it's just an inconvenience having to drop by the reception late at night and ask for some shower gel after a long day, you are on holidays and shouldn't have to worry about anything, so these are my negative points for this hotel.