Hotel Finis Terrae

We stayed for two nights at the Best Western Hotel Finish Terrae. The room was small, but clean and comfortable. The staff were very friendly and helpful. The breakfast was served in their top floor restaurant which offers great views of the town. The location was great to walk to all of the restaurants and stores.

This hotel was very clean, the staff was very helpful and even brought out luggage to our room for us. We arrived very late and there was still staff to greet us and get us settled. The hotel is approximately 3/4 of a block from the bus station so if you are catching the bus to another destination it is within walking distance, even with luggage.

I arrived exhausted after days of cancelled and delayed flights. Service was prompt, courteous, efficient (in English, thankfully!). My room was tiny and perfect for my needs with all needed amenities including Wifi. The hotel was beautifully clean and with elegant and comfortable interior design using natural wood everywhere. The restaurant on the 6th floor had excellent food (I had the free breakfast buffet, and dinner), and affords a stunning panoramic view of Punta Arenas and Magallenes Strait. Returning for one night after my hike to Torres del Paine felt like coming home - important as I was an older woman travelling solo.

Very well located hotel. Close to best restaurants and also to the office from where the visit to the pinguins´islands departs. Rooms are nice, staff very kind and efficient, there is a good coffee and restaurant.

This hotel was a nightmare for us. We were unfortunately put here by Aurora Expeditions when we should have been at Hotel Cabo De Hornos. The room (418) was from the 70s with a view overlooking a storm water drain complete with graffiti. The nearby building noises meant we couldn’t open the window if we wanted peace and quiet. The electricity continually turned on an off all night which I understand was probably beyond their control however there are such things as generators to back up supply. The water heater screeched continually and had to be continually turned on,off and midway to quite it - or try too!- albeit we didn’t want it on at all. The fridge is kept locked which I found very strange given only staff and residents are supposed to access the rooms - trust issue perhaps? Our travelling companions found human hair balls in the drawer of their room. The bed was okay except the bed head squeaked which was annoying. The breakfast was okay and the views from the 6th floor were good. The complimentary Pisco Sour - wasn’t a Pisco Sour as we have experienced throughout the rest of Chile and no substitute - cheaper - drinks were allowed which puzzles us still. No early checkin available albeit the rooms were available. Sorry... this will most definitely be our first and last Best Western experience. We definitely won’t be back. Ps the porter was great!.