Based on 1276 review
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The hotel is located in the Makati Commercial and Business District, a 10 minutes' drive away from world-class shopping malls such as Rockwell Power Plant and Glorietta & Greenbelt. It has been designed to provide customers more value for money as they travel across the world. Guests can enjoy quality hotel accommodations at more affordable rates allowing them to tailor their hotel experience based on essential hotel needs and pay only for amenities they plan to use. The concept revolves around the key fundamental requirements and expectations of a hotel guest, offering a clean and secure envi...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Reception servicesLuggage storage
Business Facilities / FacilitiesBusiness Center
Reviewed 22 october, 2021
If you are booking here for quarantine and you are not OFW ,forget about this place. I am currently staying here now and it was horrible. It said on the website that food not included but it doesn’t say some other parties are catering food here for the clients . So they have fixed meals for the week and there is no snacks in between the meals,the portion of the main dish was small not enough protein,veggies but loaded with rice ,they don’t know how to make a balance food for their clients.,I don’t think they know how much carbs,protein and veggies they need to served each meal .What if they have diabetic clients here that needs to eat every 2 hours and you can’t order food to deliver? Home cook meals aren’t allowed yet they allow your relatives to bring ,Water,fruits and medicines for one time delivery only . If you decided to stay here bring tons of snacks, water . No telephone inside the room and no refrigerator. Room smells musty and there is a sewer gnats flying around in the bathroom,I had to cover all the drainage.There is no restaurant inside the hotel . Check out the pictures
Rude, Unprofessional Receptionist.
Reviewed 10 april, 2021
I called to ask the receptionist if i could receive the kettle that my brother had sent me and the way she talked to me as if she is not a receptionist and i am not her guest. she told me they serve hot water every meal and i had to explain to her that i needed it most of the time especially when i need tea at night to help me to sleep and to have coffee in the morning since they don't include it for breakfast. I wasn't feeling alright that time because i had traveled a long way and i didn't have a good sleep when i arrived because of my jetlag. She didn't seem to care about my situation and that made me feel Uncomfortable. One of the protocols says "Guests can bring their own kettle since the hotel does not provide it." but how can i possibly have my own if i have just arrived in the country?. My brother also brought me some other stuff for my everyday needs because they won't allow any food deliveries etc. she told me on the phone she would let only the kettle in then hang up on me. It was so disappointing on the first day of my Quarantine here in the hotel but I'm still glad the guard and the other staff still cared to help. Some rules are very strict without haven't been considered the consequences like the unnecessary prohibition of food deliveries even receiving a help from a relatives. It is my second time in this hotel chain but i don't think i would consider coming back.
Reviewed 9 march, 2021
Some rooms can’t pick up cellular datas. So if you have business meetings or trainings via online. Don’t rely on their wifi. It’s crappy, you’ll get disconnected now and then. Been here staying a week and raised up the problem on the 2nd day of my stay, unfortunately until now it hasn’t been fixed.
Reviewed 15 february, 2021
Customer service is excellent. I jad to cancel and change several times but there were very accommodating to my requests. Room is spacious enough,water pressure is good, bathroom.is clean and i felt safe in general. Just have to improve on wifi service.
Great experience with red planet. The staff was very professional and easy to work with. The rooms and foods are great.
Reviewed 28 november, 2020
Everything was excellent. The staff was very professional, kind and easy to work with. The rooms very neat and cleam. The foods are also great. Thank you for your great services. Good luck and God bless!