/https%3A//assets.cosmos-data.com/thumbnails/large/49/db8921e7973c385f0ad49db547827403/JP00947Q.jpg)
/https%3A//assets.cosmos-data.com/thumbnails/large/49/ff7ed22e4a0ef0cc62753084dc828234/JP00947Q.jpg)
/https%3A//assets.cosmos-data.com/thumbnails/large/49/1c4ba3d10a14c1677ba2847e02aaa626/JP00947Q.jpg)
TripAdvisor Review
Based on 1247 review
See all
Ilunion Málaga offers an on-site restaurant and a spa with indoor pool and fitness centre. The spa includes a sauna, sensation showers and heated loungers, and beauty treatments are available.
More details
Ilunion Málaga offers an on-site restaurant and a spa with indoor pool and fitness centre. The spa includes a sauna, sensation showers and heated loungers, and beauty treatments are available.
Values releated to taxes and administratives fees are alreadyincluded at the moment of purchase at the HURB website. No further fee payment of any kind is required once purchase is complete.
TripAdvisor Rating
Based on 1247 reviews
Travelers rating
Travelers profile
Scores Summary
Great place with great staff.
Great place to stay. Friendly Staff. Good facilities. Clean rooms, clean pool area. Everything as it should be. Family friendly. Nice location. That was our first stay but we will come back for sure. I would like to thanks Daniel, Carmen, Maria, and many who's name I don't remember, you made our stay relaxed.
Great staff, nice room, poor everything else!
Stayed here with our son and we’re generally disappointed by the hotel. The staff are brilliant, friendly and attentive, couldn’t do any more. Breakfast wasn’t great, bread and pastries were stone cold, bacon terrible quality, no meat on it, eggs swimming in fat. Didn’t get orange juice for 25 minutes, kept asking for it and one member of staff would do it, go in the kitchen only for someone else to take it to another table. Didn’t get fruit or meats, had to ask despite every other table getting it right away. Coffee was disgusting and the milk curdled and tasted sour. Had coffee the previous night which was nice but actually from the barista, they should do that at breakfast. Room is nicely decorated but very very hot and it’s only 10 degrees at night. Air con does nothing even in the lowest setting and the fan on full, would hate to think what it’s like in summer! Nice it has an indoor pool. Wouldn’t stay again, similarly priced hotels closer to the centre.
Disappointing in fact horrendous
Firstly I must say I have never met such amazing staff they are outstanding. The room booked a junior suite it was a time warp even got told they had not been updated but normal rooms had. So paying the extra was a misconception. We entered the room to find an 80s style bedroom in Mahogany furniture full of rings from glasses infact the room was a disaster. I complained staff amazing again gave us room Superior room 716 ok huge but so dated no kettle no flat screen no water the most 80s style furniture mahogany chipped Formica door frames. Noisy lift for some reason lights went on and off randomly and soulless.We booked our lonesome hour at the pool of which lights hanging off the side of the pool electric. No bar no drinks water etc no music soulless. The Room also has a constant stream of trucks from the docks going by if you booked a sea view behind the cranes dumper trucks lorry park you get one Ok We ended up checking out early but having to pay killed me 4 star not even a 1 star the more you upgrade. I believe the modernisation has only arrived at the standard rooms never visited so can’t comment. I must reiterate the staff amazing but the hotel let them down. See attached photos this is not acceptable in Covid times clean your skirting boards and corners.
Very disappointing
Firstly I understand during the pandemic hotels are running very difently due to new rules BUT I found their junior suite...tired...dilapidated and generally unkempt. No services at all provided...food or drinks...no room service facilities etc One shampoo provided for 2 people...and consider a suite was very poor standard We left after the first night due to such a disappointing experience. Having been to various other hotels during these times...they could have provided a much more attentive service to ensure that the customer does not feel they have paid 300euros and could have stayed in a hostel and received a more warmer welcome. Shame!
Second time at this smart, new, clean hotel
We had no hesitation in booking here again after staying here last year. It's a great hotel, and we will look out for any others in this chain if we go elsewhere in Spain. The rooms are good and very well cleaned. The reception staff are helpful and efficient. The restaurant is great, and in the current Covid restrictions, extremely handy. A special shout out to the chef, Andres, and the waiter, Juan, for excellent meals during out stay, served with considerable charm!