Peninsula Resort & Spa

Starting at

$ 90

TripAdvisor Review

Based on 667 review

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The Peninsula Resort & Spa is located in heart of Crete in the Heraklion prefecture of Crete, in outskirts of the village of Agia Pelagia, just 25km away from the capital city and International Airport of Heraklion. This prime location allows for a secluded, relaxed environment and also gives one th...

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Property Info

The Peninsula Resort & Spa is located in heart of Crete in the Heraklion prefecture of Crete, in outskirts of the village of Agia Pelagia, just 25km away from the capital city and International Airport of Heraklion. This prime location allows for a secluded, relaxed environment and also gives one the ability to visit all of the island's prominent sites and attractions. The hotel is built amphitheatrically on a peninsula of distinctive natural beauty. Located between the bays of ‘Mononaftis' and ‘Psaromoura', the resort offers a unique panoramic view of the Mediterranean Sea. It provides access...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    338

  • Very Good

    189

  • Good

    91

  • Reasonable

    25

  • Bad

    24

Travelers profile
  • Business

    5

  • Couples

    247

  • Solo travel

    17

  • Family

    231

  • Friends getaway

    67

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Wow! Amazing Resort in a great location for a beach holiday.

Reviewed 28 october, 2021

The staff at the hotel are fantastic, extremely polite and helpful - nothing is too much trouble. The views from the hotel are breathtaking. Our room was very clean on arrival, spacious with a big balcony overlooking the sea. Clean towels were provided every day alongside a bottle of water for each guest in the room. The restaurant caters for a range of dietary needs and provides a good choice of food daily. My son has a nut allergy and he was well catered for with a wide range of dishes available for him to eat each day. Eating away from home with a nut allergy can be very scary and stressful. We did not experience this in our stay, It was great that we could all relax and enjoy the food without fear of him having an allergic reaction. Every morning whilst eating breakfast the guest representative checked on people whilst they ate their breakfast and reminded them that she was there to help them. This really gave the impression that the comfort and happiness of their guests are the highest priority of the staff at the hotel. I highly recommend this hotel and I will definitely return in the future.

SharonMarcus

Breathtaking resort in Crete!

Reviewed 20 october, 2021

Beautiful resort that me & my husband got to stay at for our honeymoon for a few days. The rooms are breathtaking with ocean views. The food everyday was so delicious we feel like we were able to fully indulge in all the amazing Greek food. Buffet style for breakfast, lunch, and dinner. Open bar and drinks anytime you want! The pools are beautiful and the shows are so much fun at night. This resort has everything to offer. I would definitely recommend coming here to enjoy a relaxing, wonderful stay.

lizakrylova

Beautiful relaxing and incredibly delicious stay at the Peninsula Resort and Spa

Reviewed 17 october, 2021

When we arrived at Peninsula Resort & Spa after 10pm we were happy and surprised to get the opportunity for having a late dinner at the buffet. Finally in our beautiful, clean and large room a little gecko came around to wish us a good night. About the room Before we started our journey we made use of the WhatsApp contact you can find on the Website to make a wish about our room. The wish was perfectly fulfilled and we got a little bungalow with two smaller and one big bed in which we slept very comfortably. We had two flat screens that we could connect to our phones and notebook and received three German television programs (ARD, ZDF and Kika). The safe was locked in the first place, but when we asked our WhatsApp-Helper it was unlocked immediately. We had a big closet, two writing desks, several little stools and a water heater with tea and instant coffee. There was a walk-in shower and a hair dryer in the bathroom but sadly no shelf or anything to put on little bathroom supplies. Instead we used a little plastic stool to put on our stuff. Shampoo, shower gel and soap was included. The highlight of our bungalow was the lovely terrace with a beautiful sea view we could cosily sit on and watch the sunrise above the sea. About the food: Breakfast: 07:30 – 10:15 (+ late & early breakfast) Lunch 12:30 – 14:00 Dinner: 19:00 – 21:30 There was a wide variety of food for every taste. Even at the breakfast they offered fresh pizza as well as bread, pastries, yogurt, cereal, milk/soy milk/almond milk, fruit, vegetables, freshly squeezed orange juice, eggs and more. In addition to the normal buffet they had a special dish on the grill at lunch and dinner. On some evenings there was also a large buffet outside. So we were very satisfied with the offered food. Surprisingly, the water from the drink dispensers didn't taste like chlorine, but the hot water did. The snack bar / pool bar was a little disappointing. Fresh crepes with chocolate etc. were offered daily as snacks, as well as other small pastries, but nothing hearty and the same every day. About the bathing facilities The main pool, the salt water pool and the indoor pool were available to us. Unfortunately, none of the pools were heated, so the pools were used very little. When the weather isn’t good enough for laying outside you can relax in the spa area by the indoor pool. Otherwise we preferred to stay at the salt water pool, as it was quieter and more relaxed here than at the main pool. We always found a free lounger and had a beautiful view of the sea from here. The sea was accessible from 2 nearby beaches and from Tsimento Beach (platform). The two nearby beaches are public beaches and can be reached downhill by stairs. Loungers have to be paid here. However, you can go into the sea here and, after cooling off, simply go up again and, for example, lie on the loungers by the salt water pool. The beaches are mixed sandy and rocky. Bathing shoes should be worn. You can jump straight into the water from Tsimento Beach. Since it was quite windy with high waves on our first days, Tsimento was closed at the beginning of our holiday, but was opened later. It is noteworthy that there are no lifeguards at the pools or at Tsimento. So you should take good care of yourself. About the Service The whole staff was very friendly and dedicated. But again I have to underline how very helpful the WhatsApp contact was. Here we could be helped many times and I would like to say thank you again for that. We could absolutely not confirm that French guests are preferred. Résumé We had a very nice stay at the Peninsula Resort & Spa. There are little things that could be improved, but you have everything you need to feel good and relax.

532muhk

Perfect Hotel!

Reviewed 11 october, 2021

I don't think all the negative reviews are from people that stayed at the same hotel. It was my first time in Greece. lovely staff, amazing food, perfect service, located nearby a villa and between 2 beaches. We arrived before checking but that was not a problem, they made our checking and invited us to have lunch and wait until the room is ready. On the last day, we had a late checkout. Ignore the bad reviews. The hotel is a must!

rkrossi

Don’t be fooled by positive reviews and the Instagram page

Reviewed 30 september, 2021

We stayed in this hotel at the start of September for three days on an all-inclusive offer, but the money we spent on this stay happened to be the biggest regret of our month-long vacation. The Instagram page of the Peninsula resort paints it in a very glamorous light, and paired with very favourable reviews on all the platforms, it seemed like a great place. The hotel itself, as well as its facilities, are lovely - beautiful location and a nice design. Cleaning staff are efficient and friendly. Here the positives end, since everything else which has any human factor attached to it has been abysmal - from service and entertainment to food and beverage. When we first arrived, we went to the pool bar and asked for some cocktails, and here our extremely underwhelming low-class experience started. We asked for a daiquiri, but instead got a tiny amount of run mixed with a flat lemonade from a soda gun in a paper coffee cup. I have been to all-inclusive resorts before, and none of them ever dared to call this a cocktail - it is a spirit with a mixer. A very cheap and nasty spirit, I might add. This was our first and last experience with your co-called all-inclusive cocktails, because it wasn't drinkable. I am aware that there is an option to get an actual cocktail in an actual cocktail glass for 8 euro, but I didn't feel like paying extra for my drinks when I knew in advance that these should be included in the price. For all meal times visually it seemed like there is a large variety, however, hardly anything was even remotely delicious. Most food at the buffet restaurant looks as if someone is trying to fill the most space with the least amount of money spent. The snack bar is worth a separate mention. The 'snack buffet' usually consists of the cheapest Costco-looking donuts and biscuits, and maybe a sandwich or a pancake - which also don't look like anything one would like to eat. The thing which truly outraged me was the entertainment. Absolutely nowhere on the website of the hotel it is mentioned that the property is for French-speaking guests. However, 90% of the 'entertainment' is in French. I have seen TripAdvisor reviews regarding the animation team as five-year-olds running about screaming and having their own holiday, but I didn't expect it to be this accurate. I am actually offended that you are expecting grown people to be entertained by this content. If the evening show wasn't oversaturated by homoeroticism and brash innuendos, I could have sworn that this is children's entertainment. Service was also very bad. Everyone looks simply disinterested. I could not recommend this all-inclusive offer to anyone, since for the price (especially in Crete) the provided quality of Food & Beverage is an actual joke. You do not get what you pay for. All the great reviews on TripAdvisor and booking.com are still a mystery to me. Perhaps those people have paid way less through some travel firms, and for the price they paid everything seemed adequate. Please, even if you do decide to stay here, do so on room-only basis. Otherwise, if you expect quality food and drink and good service, you will be hugely disappointed.

KC876566