Macdonald Manchester Hotel & Spa

Starting at

$ 130

TripAdvisor Review

Based on 6941 review

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Set in the heart of one of Europe's most dynamic and vibrant areas, this luxurious award-winning property in Manchester offers the perfect base from which to discover all the beautiful region has to offer. Ideal for business and leisure, it is perfectly located close to Arndale Centre, Europe's larg...

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Property Info

Set in the heart of one of Europe's most dynamic and vibrant areas, this luxurious award-winning property in Manchester offers the perfect base from which to discover all the beautiful region has to offer. Ideal for business and leisure, it is perfectly located close to Arndale Centre, Europe's largest city-centre shopping mall, and is easily accessible by road, foot or rail with Manchester Piccadilly Train Station just 150 metres away. This establishment includes a wide choice of guest rooms offering a superb array of home comforts and modern conveniences such as complimentary Wi-Fi internet ...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    2679

  • Very Good

    2258

  • Good

    1163

  • Reasonable

    575

  • Bad

    411

Travelers profile
  • Business

    1661

  • Couples

    2933

  • Solo travel

    293

  • Family

    768

  • Friends getaway

    1008

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Great Location

Reviewed 4 december, 2021

Very nice hotel. The location is awesome. Just 2 minutes walking from the Piccadilly train station and up to 10 minutes to the center of Manchester, the Christmas market and Arandle mall. The room was good, big and pretty clean. Also the staff were great. Later we came back to Manchester for a few hours and they let us keep our staff there, although we didn't sleep there.

tomers75

Disaster from the word go

Reviewed 2 december, 2021

2 room changes due to room faults including an overflowing toilet. 3rd room the carpet between the beds was disgusting, smelt like vomit and urine, my daughter put her top on the floor at bed time on the last night, woke and picked it up and the smell was so disgusting it made me vomit in my mouth, carpet not fitted adequately, exposed carpet fittings/exposed grips. 1 tea spoon, any cups ect put out for house keeping was never replaced, including towels. Bought everything we needed as we needed it, which is shocking considering it's a "4 star hotel?" no discount or even partial refund for the inconvenience of moving 3 times as the rooms were not adequate for use, iv worked in hotels so I am aware of the standards required by housekeeping and all staff. Rooms should be checked adequately before anyone is checked in, which clearly wasnt done. Shambles for the price

527amiq

TERRIBLE! DO NOT VISIT!

Reviewed 30 november, 2021

A hotel that has potential, but is not run at all. Definitely NOT a 4 star. 2 star at best. My main issue - I'm allergic to feather pillows due to being asthmatic. My lungs seize up and I can't breathe. Upon arrival at 6pm I asked the girl at the desk and she was sure that they were feather pillows and she would get them changed. When I arrived back at midnight, my request has not been seen to. So I rang down to reception and they said they would have a look. About 20 minutes later, a knock on the door - the lady gave me 1 pillow. I asked for some more as 2 of us were sharing a king sized bed, she said there's just 1 for the whole hotel. There are no pillows but she could give me towels! For a BIG '4 star' hotel!! I joked that I hoped that there was not another person in the hotel that has asthma as I might be made to give it to them half way through the night. Breakfast was not good at all - you have to book arrival slots for breakfast, which is fine - but when we arrived we ended up queueing for 25 minutes (with a lot of other VERY disgruntled guests). When seated we were not offered tea or coffee, the breakfast buffet was very lacking - but the hash browns were nice. The atmosphere was very manic, so many people rushing about in all different directions, one lady who worked there kept on ignoring other guests requests. Room was nice and clean- but the king-sized is not a true king-size, it is two singles pushed together. This was not a problem for me but I know many people don't like this sort of thing. It has the potential to be a great hotel, but the human element is lacking. No personal skills, not welcoming, unwillingness to fulfil requests or essential health needs. Rooms good, en-suites good, location good, but other than that it is pretty much self service. DO NOT STAY HERE! There are many other hotels in the area -go to one of those instead!!!

kjh459

Brilliant

Reviewed 29 november, 2021

We Stayed for the weekend, quality service from start to finish. Room was spotless, the staff were great and very helpful, and the breakfast was amazing. The Spa was great too. We will definitely stay there again

Tinhead420

Do not book this on a weekend…. Hoping midweek would not give you the experience we encountered… book the Brooklyn hotel

Reviewed 27 november, 2021

DO NOT BOOK HERE! Book the Brooklyn my saviour lucky find…. This was the worst hotel pre arrival experience we have ever encountered! We are from Essex, travelling to Manchester for 2 nights for much needed family time… great easy 4 hour straight trip followed by 90 minutes of pure hell thanks to Keith in front desk who was absolutely useless and the most unhelpful person I have ever spoken to on the phone! He had no direction or helpful information as to where we can park, how to get close to the hotel or where to park! We asked if we could speak to someone else and he said no! Thank you Keith! After finally getting out the car and parking we found nothing more then a youth hostel check in and possibly an overnight emergency shelter for anyone! Someone tried to steal my suitcase at such time my husband left the check in que and we called them for a full refund while frantically looking for an alternative hotel…. Nightmare thanks to this awful hotel… please do not book this for a Saturday night / weekend stay…

gemlen20