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Wellness in a friendly hotel at very reasonable prices
Opinión escrita el 25 de Septiembre de 2020
After having stayed a few days at their apartments at Central Park, we tried their hotel for the rest of our stay in this beautiful city and have been very satisfied. Not only could we book a package for 2 days with some wellness treatment, breakfast and dinner, but we got a nice apartement with a great balcony, this all at a very low package-price including everything mentioned. Ok, the furniture is not very new, but the bed was comfortable. The hotel is situated at a very quiet place and yet only a few minutes to walk to the famous singing fountain and other places (Casino with all its concerts in the evening). Your apartment has also a kitchen and next to the bedroom a sitting room. The rooms are quite large. And very clean! The receptionists have all been very friendly, speaking several languages and the food was good, in the morning as well as in the evening. All-in-all: if you want a package including wellness performed by real professionals, I would recommend you should try this hotel.
Opinión escrita el 14 de Agosto de 2019
We are stay at this hotel August 6-10. Great and friendly staff. We are have very good breakfast and dinner at the restaurant. Room service timely and quick. Location for the hotel, perfect, on the quiet street, but few minutes to center.
Avoid Samona the waitress
Opinión escrita el 10 de Decembre de 2016
Having arrived late at night the restaurant stayed open for us . Quick check in and polite man on reception. Lovely large clean apartment with balcony. However room was quite cold as heating was either off or very low heat . Room service good .
The service and rudeness we received in the restaurant by a young lady waitress was disgraceful !!! Refused me a glass of water to take medication . Even though she gave me night previous. Also I took a travel kettle as no equipment was in our apartment, I asked for a cup for my room . This also was refused! !!! . By day 3 we had enough of Samona's "the waitress " , treatment of us . We had paid full board for 2 weeks and could not continue our holiday been marred a a silly girl laughing at us jibbing us and talking about us to other staff members. We asked to speak with manager and he agreed it was ok to move to another hotel , which was excellent. Such a shame a lovely hotel like this was badly let down by a staff member. Breakfast was good . Lunch and dinner was just ok.
Quite old hotel
Opinión escrita el 9 de Septiembre de 2015
The hotel ia rated 4 stars but i would give it 3 only. Although very clean, the rooms very small and old-decorated. The furniture in the rooms was in good condition but old. The breakfast was not a 4-star hotel breakfast, only cold cuts. The hotel is located two blocks upper the main street of Marianske Lazne and the collonade.
Opinión escrita el 22 de Agosto de 2015
We spent 3 nights at the hotel Romantic Romanza. I expected a nice luxury hotel. We got an appartement, 2 spaciuos rooms (living room with kitchen and bedroom and big bathroom). The rooms were clean and comfortable. We had 3 spa treatments - the spa centrum is clean and generally ok. Service and facilities of the hotel, in my opinion, match to 3 star hotel, is not 4 star hotel.
Food for the guests with half board was horrible, food a la carte looked much better, but we didn't try it.
In the end, I don't recommend this hotel.