Service animals not allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 179 reviews
Couple of days
This was a stay with the family with 5 persons: I dont want to leave a negative feedback as we didnt stay here for too long. However the disadvantages we experinced that there was a lot of issues regarding payment to the Hotel so we payed at checkin without knowing if our booking was rejected or not. Maybe we was lucky? 1. Remark that the pool is very small 2. Parking issues however this has maybe nothing to with the hotel. The reception couldnt help us, However a local kind person helped us navigating to a nearby possible parking space This hotel is very close for your nightlife and experincinces regaring cafees or alocohol cafees! This is very nice if you are into this. It could be noise at night, but the hotel is also located very good to the local bars and nightclubs. Be aware that the single/double rooms are very small. Almost claustrophobic. At last we had an OK stay for a couple of days. There is also a big aqua park nearby! A lot of shops too.
Wow what can I say! We had abit of problem with our previous hotel we were allocated this one. Very helpful friendly staff welcomed us with open arms. Rooms are great size and views from the balcony are beautiful. Breakfast was lovely made freshly everyday. We stayed with our family 9 of us. We got to know the staff as we stayed 10 days very happy cheerful staff. The hotel is very clean , rooms are cleaned everyday. There is also a menu for lunch and dinner at the hotel. The food is cheap and lovely we ate a couple of times in the hotel preferred it than outside food. Fab location! Everything is near by shops , mcds , Burger King , dominos and much more. The beach 5-10min walk. Everywhere we went they ask which hotel we were staying at everyone said fantastic hotel. We really enjoyed staying there thank youu so much to all the staff they were like brothers to us! We are coming again next year!!
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It is overrated and with the wrong description on hotels.com. Our confirmation said its a sea view room, while hotel reception said they don't advertise rooms with sea view, by the way, there was a tiny corner sea view nothing major. Also, one of the receptionists called Janan or something is very rude and doesn't provide any information. Also, our AC was not fully functional, I reported on day 1 and wasn't fixed till end our stay on day 5. Rooms are cramped, with tiny WC and walk-in shower. The pool is a small and expensive bar.
We stayed in the hotel for 6 days, the staff was very friendly and so helpful especially Youssef. the breakfast was great with lots of different tastes and varieties. The rooms are very clean and tidy, hot water available all the time. We loved the welcoming atmosphere and the lovely decorated lobby, It's near the beach and surrounded by lots of shops and restaurants.
The receptionist was too rude
I have stayed in this hotel for one night only The only good thing was that it was 2 minutes away from the beach The receptionist was too rude She was saying we only have one room left and the website was showing 5 rooms left Rooms are too small The hotel Doesn’t have helpers to move the luggage