Based on 166 review
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Contemporary design boutique hotel, located in the touristic area of Mazatlan, next to the beach and the best over looking to sunsets, just in the opposite side of the islands that frame the harbor. Our hotel´s location is privileged, shopping, dinning and entertainment districts. We are sure you will have a memorable trip when you stay with us. We also feature business amenities like free high-speed internet access, a Business Center and meeting rooms. You´ll find many of Mazatlan´s most popular attractions within a few miles of our hotel: baseball stadium, aquarium, lighthouse, nature reserv...More details
Check-out ends at: 11:00
restaurant and staff
Reviewed 8 july, 2021
this place ist samal compare to another but big in courtesy food and the swiming pool was great th breakfast its included superb omeletes chilaquiles beans all the food was great the drinks by the pool my wife love the margaritas we also have dinner the mmilanesas con papas and the carne azaada so good and the servers incledible service combine with the front desk
Reviewed 16 may, 2021
It was a great experience and location also a magnificent customer service all employees were very helpful. Rooms and facilities were very nice and clean. It will be a good upgrade if they have pack and play for babies and at least one wheelchair for emergencies. But in general FANTASTIC experience, thank you Best Western Mazatlán!
WINTER REVIEW/STAY--54 degrees Fahrenheit tonight and NO HEAT
Reviewed 13 january, 2021
It's January 13, cold in the room, and there is NO HEAT. It's going down to 54 degrees F tonight. No heat and no space heaters available. Rooms are nice enough--small, no microwaves or refrigerators--but appear clean, and the staff is very nice, but we're freezing! Kind of cancels out the good. Except for the no microwave and refrigerator, it would probably be fine in the summer if you're not staying long. Rooms are too small for a long stay. Someone described this as a businessman's hotel. I would agree. Internet is good.
Reviewed 20 january, 2020
Please do not get a massage here. My mom and I had a double massage here together a few weeks ago. Our masseuse’s were unprofessional and inexperienced. It was basically a lotion application and it was very intrusive and completely inappropriate. We have both sent letters to corporate headquarters explaining in detail our terrible experience; we still waiting to hear back.
Business man’s hotel
Reviewed 5 december, 2019
Rooms were clean, it is on the beach. The bar and Carlos are good, the restaurant is iffy- breakfast was totally carbohydrates, nothing for just protein, supper was not great either. Only 50 rooms, narrow lot, not good for a long stay but ok for a couple of days.