Hotel San Fernando Plaza

Starting at

$ 41

TripAdvisor Review

Based on 742 review

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The hotel is located in the heart of the financial and business area of the city of Medellín. The establishment is close to many of the city's entertainment venues. Nearby attractions and facilities include Enrique Olaya Herrera Airport, Catedral Basílica Metropolitana and much more. The air- condit...

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Property Info

The hotel is located in the heart of the financial and business area of the city of Medellín. The establishment is close to many of the city's entertainment venues. Nearby attractions and facilities include Enrique Olaya Herrera Airport, Catedral Basílica Metropolitana and much more. The air- conditioned city hotel offers a hairdressing salon, a currency exchange facilities and a children's playground. There is a restaurant, a café and bar, located on the terrace. Business travellers can make use of the conference facilities. Amenities offered include an audio-visual equipment and a diverse ra...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    305

  • Very Good

    235

  • Good

    104

  • Reasonable

    52

  • Bad

    46

Travelers profile
  • Business

    274

  • Couples

    160

  • Solo travel

    58

  • Family

    124

  • Friends getaway

    74

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Wonderful hotel

Reviewed 21 january, 2022

This is my third time at this wonderful 5 star hotel. It really is a great place to stay. My first time was memorable. The staff are excellent at providing first class service . My favorite employee , Daniel is always happy to see me and he makes me feel welcome. His memory is remarkable and his powers of observation are extraordinary. During my most recent stay , he was busy checking in several guests that were ahead of me and glanced up , saw me and greeted me by name. He did this even though I was wearing a hat and a surgical mask. Wow ! This hotel is my favorite in Medellin. The bellman have always shown me to my room and helped me with my luggage. They’re personable and polite . The rooms are large and the beds are extremely comfortable. I’ve never had any problems during any of my stays. Housekeeping is always top notch . The rooms are clean and well stocked. One of my favorite things is the restaurant on the 8th floor. I absolutely love it. Great food and fantastic service. The breakfast is very good. It’s fresh and there are plenty of choices . I’ve had one of the best dinners of my life there. French onion soup , an authentic Caesar salad , pasta with shrimp and asparagus , crème brûlée for dessert and of course , a Colombian beer. Should you be looking for a hotel that will fulfill your every need , look no further. I like to think I know what I’m talking about as I’ve been in the hospitality industry for over 50 years . My favorite employers were Walt Disney World , the Mirage Hotel , MGM Grand , Tilman Fertitta and Robert Earl.

Clyde B

The worst check-in experience!

Reviewed 19 january, 2022

We had to wait in line for over 20 minutes to check-in and when we finally got the keys to our room, no-one helped us with our luggages. Then, we soon discovered that there was a leak in the bathroom. The sink was leaking and there was water everywhere on the floor. We called the front desk, room service, etc (using the preset buttons on the phone) but no-one picked up to help us resolve this. So, we had to drag our luggages back downstairs and explain the situation. We then got keys to a different room (this time a porter did help us with our luggages). And then, another problem…. The WiFi wasn’t working! This time, when we called the front desk, someone picked up and sent someone up to help us. They connected us to a different WiFi. This WiFi disconnected twice earlier, but currently seems stable. Let’s hope it stays that way🤞. What a stressful experience when we just wanted to relax after a long day. We were also told that the pool and spa facilities shut at 5pm! I guess we won’t be able to use them then… Would have given 1 star, but the rooms are decent.

Joanne P

Pick a different hotel

Reviewed 1 january, 2022

Large rooms in a good neighborhood. Pool/sauna/steam room were good. Restaurant was pretty good and their staff was friendly and helpful. Horrendously noisy hotel. Sits on a corner with a large hill so vehicles have to gun their engines all times of the day. Horrible front desk service. Check out process was horrible. You couldn’t pay me to go back to this hotel.

corym367

Great hotel - Great Location

Reviewed 22 december, 2021

We chose this hotel as it was situated in the El Poblado district, the new cool area of Medellin, as this was our first visit to the city. Around 30mins by taxi (20usd) from Rionegro (MDE) airport. Check in was rather slow, but that is true for most Colombian hotels due to the cumbersome admin processes in rhe country. Room was excellent, very spacious and well equipped. Housekeeping were very quick to bring us a hairdryer when one was not available in our room. Breakfast was very good, with full buffet available. Staff very friendly and efficient. Pool area is excellent, quite peaceful with limited traffic noise. Gym well equipped. Malls and bars, restaurants all within 10mins walking distance in a safe area of town. Highly recommended!

davlew14

Disappointed

Reviewed 14 december, 2021

The location of the hotel is great and so it the breakfast and the pool are, everything else is complete disaster Very outdated rooms Tv not getting any signal Ac working poorly Rooms small Toilet doesnt flush well Only 1 person in front desk soeaks any English which for a hotel that gives itself 4/4.5 stars in absolutely unexepytable Gym is located in the middle of 2 floors tiny with equipment from 1970s, thanks god Smartfit is walking distance For this $$$$ do Yourself a favor and stay down the road @ Dann Carlton , Effinity, Novelty or even at the Holliday Inn

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