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TripAdvisor Review
Based on 485 review
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This lovely hotel is in Downtown. There are a total of 128 units on the premises. Courtyard by Marriott Downtown Memphis is not a pet-friendly establishment.
More details
This lovely hotel is in Downtown. There are a total of 128 units on the premises. Courtyard by Marriott Downtown Memphis is not a pet-friendly establishment.
Check-out ends at: 11:00
TripAdvisor
Excellent
190
Very Good
193
Good
71
Reasonable
18
Bad
13
Business
121
Couples
149
Solo travel
18
Family
98
Friends getaway
53
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 8 August, 2021
Stayed several days at the Courtyard, front desk staff were friendly and helpful but the Bistro staff were awesome! The front Bistro person had to juggle taking orders, getting the coffee/tea & condiments, bringing out the food and other requests by themself all with a small behind their mask; they deserve a gold star! All employees we saw were masked up, although it was a mix when it came to guests. Location is good, in a quiet part of downtown, and while it's a bit of a walk to Beale St., the trolley is right out front so it worked out fine. We used the valet when we could (not available every day) and while it's fairly expensive @ $25, it was well worth it. Save yourself the hassle of looking for parking and use the valet when it's available. Room was comfortable and shower was great, although the temperature could have been a little cooler. We bought a box fan and that did the trick. One issue we had was that we didn't know there was no housekeeping unless you asked for it so after the 2nd day with no service, we figured that out. Make sure to ask about this at check-in. And I wish they had microwaves in the room as I would have liked to have a hot cup of tea in the evening. Overall I would certainly not hesitate to stay here again.
FlipAustin_TX
Reviewed 28 June, 2021
The rooms are great. The lobby has nice ambiance. The pool - empty and dirty. Parking offsite in a sketchy garage. If you are going to be out at night, it is not a well traveled area. During the day should be fine. There are not a lot of restaurants nearby.
jigghcc1
Reviewed 18 June, 2021
Honestly, most hotels are the same, what makes an experience good or bad is the hotel staff. This front desk staff is amazing. Of course, the hotel is in a perfect location and the rooms are relaxing, but the front desk team is exceptional! I will definitely be returning.
gordonjackson007
Reviewed 2 June, 2021
Stayed 1 night so we could celebrate a graduation on Beale. Check in employee was super nice & masks are welcome. Valet was so helpful when I left an item in the car. Room was huge & we got an upgrade that had a sofa. Room seems to be updated- loved the larger shower with a bench. Would stay here again. Bistro has wine, etc. close to walk around the area & across from the trolley.
hartmann19
Reviewed 20 January, 2021
We are staying here after leaving a reservation at the Wingate. We called in a bit of a panic and David was very helpful both on the phone and when we arrived. The hotel was clean, everyone was wearing a mask, our room was spotless. We grabbed a flatbread at the bistro (we were the only ones in the place), the bartender/server was masked the whole time and wore gloves to prepare our food. I would definitely stay here again and highly recommend. Great secure parking options which is important to us as we are crossing the country and have lots of stuff in the car
mommanac