Extended Stay America - Memphis - Sycamore View

This hotel is by far the nasty hotel ever they are renovating but they did nothing but paint over the dirty walls replace the bed with a cheaper bed the manager lady is a thief and snake in the grass avoid if at all possible these people are theifs

I hate it here 😠😫!! It's soooo sickening. The room had roaches, the sheets weren't clean,the tub had rust with build up residue everywhere, the towels had stains on them, however hanged like they were clean! No typical coffee/coffee machine like a general hotel would obtain. As for WiFI, it's suppose to be free right? Oh noooo, WI-FI codes were only given out to people who stayed seven days 🤦🏻‍♂️. Let's not forget the steps with cracks in them where you can see the metal within the concrete. What a disgrace and then they have the nerve to say recommend someone 🙄🤬. They charge you $300 for a week just to live with crackheads and roaches, blaming it on an invisible near-by ditch!! That woman manager needs to be fired,she brushes everything off with her front desk assistant that's a stud, just shut the whole building down!! The health department will be contacted for investigating!!!

Absolutely worst place ever. The room we were in smell like stale smoke. We had roaches everywhere in the room. When we advised the staff of the issues of the roaches. The front desk lady stayed the room was just sprayed. For the 7 days we were there, we were killing multiple roaches in the bathroom and kitchen. Black mold in the windows. The wallpaper was peeling everywhere. I absolutely would not recommend this hotel to anyone

First off the price was higher than the confirmed price I was quoted on the internet. No wonder they waited to charge. Secondly the new manager said he had no knowledge of why the computer does it, neither did he have the power to adjust it. After sitting our bags down and heading out the door to find food, a meth addict out by my car, was in two different cars the same color and type, (Silver buick) rambling through the cars. I hardly doubt one tenant with two of the same cars would be here. After returning to the filthy room heading back out to the Grizzlies and Lakers game, we noticed the floor was slippery. The entire floor. Whomever attempted to wax this floor did a horrible job. May want to try the Miaggi theory, "Wax on, WAX OFF". My son later noticed a bug on the night stand, and then another, and another, etc. The bathroom door was actually kicked in. The recliner didn't recline. There were holes in the walls, the appliances were rusted, shelves were rusted and so were the stairwells. Needless to say this place was deplorable, disgraceful, shameful, dishonorable, unworthy, inexcusable, unpardonable and unforgivable and for us unforgettable. We attempted to contact the office about our concerns only to find the office was closed for the day. I contacted the office the next morning and I asked the manager several time to come down to the room to see. He declined every time. In fact the manager claimed he had just left the room and noticed a blanket was missing. He realized he had the wrong room and said oh Okay. Never an apology. But there was one true statement on the internet. The place is pet friendly. Please only walk on the concrete part or else you'll find out how pet friendly the place really is. I tried to upload videos of our experience, but the files was too large. If interested in seeing the actually video footage please contact me. Siegel Select is not the selection I would Select. BTW the remote didn't have a back on it

We reserved a king studio online based on the pictures but these pictures aren't accurate. The outside looks very nice but the inside of the rooms need updating badly. The floors were dirty, no kitchen eatery, half a roll of open tissue and the recliner had seen brighter days. There was no phone in the room so we were awakened by the sounds of a man pounding on the door and saying CHECK OUT TIME! This would definitely not be my first choice.