Holiday Inn University of Memphis All Suite, an IHG Hotel
More details
4
Suíte, 1 quarto, acessível (Mobility, Roll-In Shower)
Max. 4 adults and 3 children
4
Suíte, 1 quarto, acessível (Communication)
Max. 6 adults and 5 children
6
Suíte, 1 quarto (2 Room)
Max. 4 adults and 3 children
6
Suíte, 1 quarto, acessível (Mobility, Accessible Tub)
Max. 4 adults and 3 children
6
Quarto standard
Max. 2 adults and 1 child
6
Suíte, 1 quarto (2 Room)
Max. 6 adults and 5 children
Property Info
Check-out ends at: 12:00
3700 Central Ave - Memphis, Tennessee - U.S - 38111
Property Amenities
Check-out ends at: 12:00
Guest rating
TripAdvisor
Travelers rating
Excellent
91
Very Good
82
Good
32
Reasonable
13
Bad
9
Travelers profile
Business
81
Couples
26
Solo travel
15
Family
76
Friends getaway
8
Scores Summary
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Holiday Inn near Memphis University is peaceful in the summer
Reviewed 10 july, 2022
A great first impression as I was warmly welcomed by Ms. Melvina at reception. The room was spacious with luxurious linens and pillows. I usually stay at Marriotts but this Holiday Inn has influenced me to look for Holiday Inns that earn good reviews, like this one. By the way, Ms. Melvina is a treasure and an asset to HI.
Lois A
How far they have fallen
Reviewed 7 june, 2022
I used to stay at this hotel all the time before Covid. I think this was one of the earliest holiday inns, there is a big display on the founder of the chain on the 2nd floor. Fast forward post covid, and they are really struggling to provide basic customer service. When I checked in and went to my room, the bed was unmade with dirty linens on the floor. Called the front desk and they sent maintenance to my room to make the bed. The maintenance man explained how the room staff wasn't doing their job properly and so he had to do it. I appreciated his willingness to take up the slack, but I was tired and not really in the mood to listen to complaining at the end of a long trip. When I checked out I asked to have the receipt emailed. But the link that they sent didn't work to retrieve the folio, so then I had to call and be placed on hold while they figured out how to generate a receipt to email. Overall it was a mediocre experience.
Jim R
Great location, nice staff, very dated rooms
Reviewed 26 december, 2021
Great location, staff very friendly.. in major need of full renovation. Very dated, 32” tv,s, old Ihg case goods, as this is a teaching property, ihg should keep up with the latest , as they make their franchisees. This hotel has the bones to be a show place.
Navigate14775639759
Melvia is the best!
Reviewed 2 august, 2021
Melvia is a shining example at this hotel!! This hotel is in a great location in close proximity to U of M. I loved the layout with wide open spaces to lounge and chat. The rooms were suites with a separate kitchenette and living area. Overall we had a good stay!
diannachayden
Mattresses!!!
Reviewed 6 july, 2021
This is a very nice hotel, centrally located, the linens are soft and fresh and the room is very clean. We were in town for the funeral of a dear friend and a good night's sleep would have been so helpful. The mattress in our room was old (every time you turn over the springs twang), the mattress was no more than six inches thick and it was the firmest mattress I have ever encountered, and I'm 72 years old. I understand that some folks prefer a firm mattress but something in the middle would appeal to most people. There is also a large off putting stain in the tub. Last but not least when we returned from dinner about 10:30 we went to the entrance on the east side of the building expecting an entrance which would require a key for admission. Both doors were open. We reported it to the front desk and she called someone to go and lock the doors but that was very concerning to us. The breakfast was good and hot, the biscuits and bacon and hash browns were delicious. Hopefully you're going to write back and tell me that new mattresses are being installed soon. This is the flagship hotel of the Holiday Inn chain and a function of the University of Memphis and as such it should be outstanding in every way.
KCG1972