SpringHill Suites Memphis East/Galleria

Starting at

$ 186

TripAdvisor Review

Based on 325 review

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This comfortable hotel is in East Memphis. The 79 welcoming 79 offer a perfect place to relax at the end of the day. This null was fully refurbished in 2010. null may take advantage of the Wi-Fi connection on public areas. null may contact the reception desk any time during the day. SpringHill Suite...

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Property Info

This comfortable hotel is in East Memphis. The 79 welcoming 79 offer a perfect place to relax at the end of the day. This null was fully refurbished in 2010. null may take advantage of the Wi-Fi connection on public areas. null may contact the reception desk any time during the day. SpringHill Suites Memphis East/Galleria may charge a fee for some services.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
Pool and wellness facilities
Indoor pool
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)Coffee / tea in common areasMeal service changed to increase securityThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilityContactless check-in availableSwimming pool with wheelchair accessQuick checkoutWheelchair accessible bathroomTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tPamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. This guesthouse also features complimentary wireless Internet access and a pTake time to pamper yourself with a visit to the full-service spa.Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge seFree tea bags/instant coffeeTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and ski storage. Additional features at this hotel include tourTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Getting to nearby attractions iTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Dip into one of the 5 outdoor swimming pools or enjoy other recreational amenities, which include a sauna. Additional amenities at this lodge include complimentary wireless Internet access, tour/tickeTake advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless Internet access and a television in a common area. This hotel also features complMake use of convenient amenities such as complimentary wireless Internet access, concierge services, and a fireplace in the lobby.Pamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (su

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    146

  • Very Good

    92

  • Good

    43

  • Reasonable

    26

  • Bad

    18

Travelers profile
  • Business

    92

  • Couples

    43

  • Solo travel

    13

  • Family

    121

  • Friends getaway

    17

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Renovate or demo

Reviewed 9 july, 2021

The hotel as a hotel seemed to need a lot of work. The hotel was muggy, humid and had a moldy smell to it. The actual room was dirty. The rooms were big and good size but they were very outdated and dirty. This was just a quick stop after a two week road trip and by far the worst hotel we stayed at.

TravelingBender

Just okay

Reviewed 21 may, 2021

I want to start by saying the staff was super friendly and the shower had good water pressure. In the world of covid, they also tried to have a decent breakfast (prepackaged varieties). However, I couldn’t wait to get out of our room. It felt very dated and worn down. There was hair on the shower wall, stains on the couch and carpet, and the bathtub didn’t drain well. The room is set up strangely to where the beds are looking at the bathroom and ironing board and guests can’t view the tv. The pool area wasn’t much better- hot tub was like-warm and bubbles weren’t working. It worked for the night, but wouldn’t want to stay longer.

shareneva

Amazing Customer Service, Kind Staff

Reviewed 11 april, 2021

The staff of SpringHill Suites went above and beyond to help our family during our stay. As we were taking our things down to the car upon checking out, our beloved cat Paprika vanished. We searched the room top to bottom to no avail. When we alerted the front desk, the entire staff went into action to help us find her. They searched empty rooms, searched outside, posted flyers, and kept checking in with us to ensure her lost status was up to date. After several hours, Paprika revealed herself to be inside the box spring of our original room. We cannot thank the staff of SpringHill Suites enough for their kindness and exceptional efforts to locate our Paprika cat. Five star customer service and a comfortable stay. We would definitely stay here again, but will leave our cat at home!

CHTO42

Cross County Family Trip

Reviewed 20 december, 2020

We chose this hotel based on previous reviews. Wow, what a mistake. The hotel is filthy and our room was a dirty, stained mess!!! The lampshades are stained with an unknown substance, carpet stained with white powder left in the corners, yellow towels, moldy shower, and the walls looked as if someone threw up all over them. If covid is a concern please avoid this place as the room was not cleaned before our arrival. We are still confused as to how they are still allowed to fly the Marriott flag. The girl who checked us in was not friendly and informed us of the dangerous area we were in and to be careful. I'm not sure why as we enjoyed Memphis and had to issues with the city or the people. Everyone was so friendly. Our next stay will be at the Home2Suites that was a stone throw away. It looked well cared for and in much better shape. Read my previous reviews for other stays. We are not picky people and are not turned off by old properties. But age is not what hurts this place. They have a serious problem with housekeeping and maintenance.

curtinj113

No mask? No problem! Until you get Covid.

Reviewed 16 november, 2020

My family arrived around 9pm on Saturday, Nov 7th. There was a group of 12 or so adults hanging out together inside the lobby area. Only 2 had masks. My family now has Covid. We have been wearing masks and socially distancing since March. We assumed, incorrectly, that a Marriott would be following Covid protocols to protect their guests. Sadly, not so.

TWAbrat63