Based on 627 review
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This hotel enjoys a strategic location on one side of Mexico City's most important business and convention centre. Guests will find the World Trade Centre in the immediate vicinity whilst the Musea de Antropología is 3 km and the Castillo de Chapultepec is 4 km away. It is 6 km from the centre of the city, 9 km to the Frida Kahlo Museum and within 20 km from the popular amusement park. Mexico City Airport is merely 10 km away. This new, family- friendly hotel comprises a total of 217 comfortable rooms and is ideal for business travellers and holidaymakers alike. Currency exchange facilities an...More details
Check-out ends at: 11:00
Business Facilities / FacilitiesMeeting RoomsBusiness Center
Reception servicesConciergeLuggage storage
Reviewed 28 february, 2020
Very good location and safe area around good restaurants and shops. What I don’t like about the hotel is its internet Wi-if connection, very slow and saturated all the time. It didn’t help me out to work from the room.
Great location and facilities
Reviewed 19 november, 2019
Perfect choice for WTC events. Modern spacious rooms with comfortable beds, bathroom products refreshed daily. Good gym, breakfast area and full facility hotel immediately adjacent at the Crowne Plaza.
Bad payment policies
Reviewed 19 october, 2019
I booked this hotel for my colleague because the neighbouring Crowne Plaza was full. On checkin, they asked her to pay, which was fine, she paid the amount they asked. It turned out they just charged the first night of a 3 night stay. Then at 1130pm on the third night, the front desk calls her room, waking her up after a very long day, demanding she come down to pay the balance. Could they really not have waited until she checked out in the morning? I went to pay for her and asked why this was happening. "She only paid one night", they said....right because that's what you asked for. She didn't refuse to pay the pther nights, or ask to pay for just one. It was completely their mistake but they took no responsibility, claimed there was no manager on duty to speak with me, and continued to demand payment on the spot. Infuriating. I'll never book this hotel again, and will think twice about any Holiday Inn in the future.
Reviewed 19 july, 2019
For the business traveler is not an option, WiFi is really bad, goes on and off every minute. Good location and nice staff! Clean hotel with breakfast included, food is ok. Being at walking distance to the WTC is a plus.
TV isn’t good
Reviewed 23 june, 2019
I have stayed in this hotel 3 times and usually there’s something remodeling near the lobby; it’s very well located in front of the WTC, and some restaurants; the room is well and spacious, bathroom is ok; our TV image was very bad with too many contrast and couldn’t be changed. Besides that, hotel is a good option.