Holiday Inn Mexico Santa Fe

Starting at

$ 57

TripAdvisor Review

Based on 18 review

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This hotel is the perfect hotel for your stays for business trips and pleasure. Located in the heart of the business area of Santa Fe and surrounded by the most important corporate offices in Mexico, such as Ford, 3M, Microsoft, Nokia, among others, which makes Holiday Inn Full Service your best opt...

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Property Info

This hotel is the perfect hotel for your stays for business trips and pleasure. Located in the heart of the business area of Santa Fe and surrounded by the most important corporate offices in Mexico, such as Ford, 3M, Microsoft, Nokia, among others, which makes Holiday Inn Full Service your best option for your travels. business in Mexico City. Also, we have a privileged location for people who like to go shopping or enjoy a family day: only five minutes away is Santa Fe Shopping Center, the largest in Mexico; Garden Santa Fe is just a few meters away, an innovative underground shopping center...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
TVDip into one of the 5 outdoor swimming pools or enjoy other recreational amenities, which include a sauna. Additional amenities at this lodge include complimentary wireless Internet access, tour/tickeFree self parkingFree self parkingFree self parkingPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aPamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a health club, an indoor pool, and an indoor tennis court. Additional features Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. STVRelax on the private beach or enjoy other recreational amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje.Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje.Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje.Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.Free self parkingCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. SCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje.Free self parkingCon una terraza y jardín donde descansar y comodidades como una zona de pícnic, ¡no te faltará de nada!Free self parkingDon't miss out on recreational opportunities including an outdoor pool and an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. SCon una terraza y jardín donde descansar y comodidades como conexión a Internet wifi gratis, ¡no te faltará de nada! Se ofrece además asistencia turística (adquisición de entradas), una zona de pícnicBreakfast available (surcharge)Coffee/Tea MakerCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. SPamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. AddiEnjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless Internet access, tour/ticket assistance, and a reception hall.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services and a television inCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. STake time to pamper yourself with a visit to the full-service spa. After practicing your swing on the golf course, you can enjoy other recreational amenities including a 24-hour health club and an outMake use of convenient amenities such as wedding services, a television in a common area, and a ballroom.Se aplican medidas de distanciamiento socialConciergeConciergeLuggage roomLuggage roomTowels and bed linenConciergeCon una terraza y jardín donde descansar y comodidades como conexión a Internet wifi gratis, ¡no te faltará de nada! Se ofrece además asistencia turística (adquisición de entradas), una zona de pícnicGardenCon una terraza donde descansar y comodidades como conexión a Internet wifi gratis y un salón de eventos, ¡no te faltará de nada!Con jardín donde descansar y comodidades como conexión a Internet wifi gratis y servicios de conserjería, ¡no te faltará de nada!Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a ballroom.Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a ballroom.Elevator
several
Free self parking
Transport options
Towels and bed linen
Reception services
Concierge
Business Facilities / Facilities
Coffee/Tea Maker

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    2

  • Very Good

    4

  • Good

    6

  • Reasonable

    0

  • Bad

    6

Travelers profile
  • Business

    13

  • Couples

    1

  • Solo travel

    1

  • Family

    2

  • Friends getaway

    0

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

The worst IHG property

Reviewed 16 january, 2022

It's the worst IHG property that I've ever stayed. I'm a Spire Elite, it was never recognized throughout my 3 night stay, my room was upgraded only after I inquired. After having numerous issues I requested José at the reception to talk to a manager, but it didn't happen. I had a few issues, I list them in order of severity: 1. I paid my points for 2 adults, but I was given only 1 breakfast, not 2. 2. The heat in my first room was broken, so I had to move to another room, and I had to give up a free upgrade to a suite thanks to my Spire status. 3. Holiday Inn Express (HIE) nextdoor that I booked for is closed. About 2 weeks ago, some of my reservations were moved to this Holiday Inn (HI, without my authorization nor communication, so I had to rebook them to HIE. Even today, they continue to sell rooms at HIE, for different prices than HI. 4. Towels in my rooms are worn out, unacceptable for HI brand (or any IHG brand for that matter). See photos. For the issue 1, I was given a partial 2nd breakfast as an exception for the first morning, but they will stick to their unwritten policy of 1 breakfast per person, regardless of 2nd person can or cannot consume breakfast. I paid points for 2 adults. They failed to show me this policy, and I can't find it on IHG website. In summary, if a couple stays, the wife takes her breakfast at 7, the husband takes his breakfast, they receive 2 breakfasts total. However, if wife takes 2 breakfasts, the husband doesn't take breakfast, then they're entitled only 1 breakfast. This policy doesn't make any sense, only as an excuse to save cost. I had to argue with the restaurant and the reception back and forth, it took more than half an hour. This wouldn't have been the issue at self-service HIE. I've started switching my business to Hilton, at their restaurants with table service, they provide 2 breakfasts without problems in the same condition. For issue 2, a technician told me the first night, the hot water pressure was low, but it was normal, just left me with a blanket. In the morning, despite setting the heat at 32C, it fell to 17C, so I requested to change rooms. (Photo) Apparently they didn't have heater strong enough to heat the bigger suites. For issue 4, I was offered to change towels. It's pathetic this hotel tries to cut costs everyway possible. I haven't been offered any satisfactory resolution nor compensation. As others mentioned, my phone constantly lost internet connection with WiFi in my room. I didn't bring this to their attention, because my tablet was able to keep good connection. As my phone had no issues at the restaurant and other WiFi, it seemed like they're set to reject some devices. The breakfast ran 7-12, it wasn't self-service buffet. You're entitled to one of combo items, not more than 2 as I previously mentioned, anything else is subject to extra charge. While the portion was good, nothing to write home about. The other reviewers commented its good location, but I strongly disagree. It's in the newly developed commercial area, there's no traditional and budget eateries in the area except they set up street food stalls during the day. Really sterile and boring, no soul. By night, it was a ghost town, nobody was walking around, only cars are passing by. The public transportation nearby was confusing and chaotic. Hotels in Santa Fe charge less points to stay, but for a tourist like myself, the saving wasn't worth the inconvenience.

maverikbc

Bad costumer service

Reviewed 27 november, 2018

I had a bad experience during my stay. The front desk and restaurant didn't communicate with each other and ended up charging me for two breakfasts instead of one. Apparently they couldn't charge it to the room, so I had to pay in cash and then it was charged to the room.

205miguelp

One night for business

Reviewed 17 september, 2018

We had some meetings at the Santa Fe area, so we needed a well located hotel to spend the night. The hotel looked clean, the service was good. They have a gym area, that i sugested to include some yoga carpets. The restaurant for the breakfast is good enough, as the food for a normal buffete in this kinda of chains hotels. I disagree that they charged you extra for the parking lot, why don't they just include it on the rate? For me it is kinda cheap for this kinda hotels. At room i found the places where are located the electric power contacts not practical.

Dreamingtita

What you expect

Reviewed 20 april, 2018

This is all you expect for a Holiday Inn. I like the security just to get into elevators. For people that Santa Fe location makes sense, this is a sensible choice. Internet speed was adequate. Many restarts nearby

MEXUS

Average facilities and service, awful parking

Reviewed 3 april, 2018

Overall average rated hotel. More for business visitors and not family focused. Both valet parking and self parking is a painful experience, slow and rough, despite having a parking facility in the first few floors. Staff is warm and serviceable but not outstanding. The restaurant is featuring a nice Mexican traditional style with good service but lacks of ambience. I would judge it ideal for short business stays with far better options within the Santa Fe area to chose from. A one time hotel for us.

corrysp