Presidente InterContinental Polanco

TripAdvisor Review

Based on 2011 review

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The Presidente InterContinental Mexico City hotel is a reflection of one of the world´s largest cities, with its unique blend of historical culture and authentic Mexican style. Situated in the heart of Polanco, this capital city´s area is known for being the home of international busimess corporati...

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Availability

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Vista da cidade de Polanco

Our rooms have all the necessary amenities to make your stay unforgettable. Enjoy a 42" television, iPod dock with blackout, premium bath pr...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

Vista do Parque Chapultepec

Our rooms have all the necessary amenities to make your stay unforgettable. Enjoy a 42” television, iPod dock with blackout, premium bath pr...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

Quarto Club Floor

Executive rooms have access to the exclusive Club Lounge. They include Pineda Covalin fittings and offer views of Polanco and Chapultepec. E...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

Property Info

The Presidente InterContinental Mexico City hotel is a reflection of one of the world´s largest cities, with its unique blend of historical culture and authentic Mexican style. Situated in the heart of Polanco, this capital city´s area is known for being the home of international busimess corporations, diplomatic headquarters, fabulous dining venues, museums and exclusive high-end shops located on Masaryk Avenue, as well as Chapultepec Park and the art district.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Rooms for the disabledAccepts major credit cardsPolyglot TeamStationary storeATMWedding Service
Cleaning / Laundry Services
Laundry / Dry CleaningDaily maid service
several
Broadband InternetWheelchair Accessibility
Business Facilities / Facilities
FaxMeeting RoomsBusiness Center
Reception services
24 hour reception
Transport options
Paid garageValet Parking
Accommodation
24-hour room service
Food & Beverage
PubrestaurantPublic Restaurant24-hour room serviceCocktail Services
Pool and wellness facilities
Babysitting on RequestFree fitness centerSPASPA
Stores
Gift ShopHair stylistBeauty Salon
Family entertainment and services
Kids Club

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1082

  • Very Good

    561

  • Good

    225

  • Reasonable

    88

  • Bad

    55

Travelers profile
  • Business

    1153

  • Couples

    291

  • Solo travel

    114

  • Family

    208

  • Friends getaway

    103

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Fabulous hotel!

Reviewed 16 november, 2021

We enjoyed our stay here very much. Everything was perfect. Covid safety appeared to be a high priority: temperature check, hand and shoe sanitizer for everyone upon entry to the property, masks worn by all inside the property. The staff was always gracious and attentive. The room was clean and well appointed. We had only one problem: a leaking ceiling in the bathroom and when we discovered it and notified the concierge, she moved us to the room next door within a few hours and it was resolved. We had breakfast in the hotel every morning and the food was very good. It was very convenient to have such a large selection of seven nice restaurants in the hotel.. The lobby bar downstairs provided our group with a nice and comfortable gathering spot after dinner. Going to the salon in the hotel was lovely and convenient and the staff there were wonderful, too. The elevators were never crowded ( great during Covid) and were very fast, making it easy to come and go. The neighborhood was beautiful and safe. We walked to dinner nearby one night and felt very comfortable. During the day we walked to sights and shops and so many things were nearby, so the hotel was well situated. I would recommend this hotel to anyone wanting to visit Mexico City. P.S. We also stayed briefly in the Four Seasons in Mexico City and The Intercontinental far exceeded that hotel.

melonda

Beautiful

Reviewed 12 november, 2021

I came to Mexico for a few days for professional meetings, it was my clients who recommended this hotel to me, I had received a warm welcome and all the staff had helped me organize my trips, they had called taxis, restaurants and even printed my plane tickets, I slept in a beautiful and large room with excellent bedding, it was perfect

Cougar7

Bad Concierge

Reviewed 22 october, 2021

I had a horrible experience with the concierge Jesus Garcia. Unhelpful a d causes me a massive inconvenience. Refused to tell me who I could talk to above him leaving me with no choice but to write a review here. I’ve never experienced this before

R1728SDadama

Lovely hotel in a Lovely City

Reviewed 17 october, 2021

Couldn't have been happier with the accommodations at the Intercontinental. Pristine lobby and rooms, along with ample space for dining. Our room had stunning views of the park, which was a short walk away for many of the popular museums. The neighborhood was also lively, with many highly rated restaurants, bars, and shopping just a few blocks away. Would definitely stay again based on the location and quality service.

Alex L

Amazing stay and service

Reviewed 19 august, 2021

Every time I am in Mexico City - this hotel is my go-to. The staff is of course very accommodating. Importantly Edgar at the valet is on top of everything. Not only his service is great but he is too darn cute. I would definitely come back again and hope that Edgar meets me at the door. :)

Kris R