Based on 1397 review
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Enjoying a prime location on Millionaires Row in Miami Beach, this superb condominium boasts direct access to the seemingly endless sandy beach. Peaceful BAL Harbor and the fabulous boutique shops, glamorous cafés and clubs, and Art Deco architecture of South Beach can both be reached in a 10-minute drive, while Miami's international airport is just 20 minutes away. After a jam-packed day of shopping and sightseeing, guests might wish to relax by the shimmering outdoor pool and sunbathe on the sun deck. The condominiums are bright and come equipped with modern amenities such as music docking s...More details
Check-out ends at: 11:00
Horrible check in
Reviewed 14 november, 2021
Terrible service, We booked a room one day before, when We arrived, front desk was closed so We have to call to a number where they took 1 hour to find our reservation, they put me on hold several times after 1 hour wait on the phone call the lady on the phone want to come to Alexander hotel do to the paper work in order to get my room….whats going on!!! Where do you see this situation in the world??! You booked a room in a hotel but when you get there they ask to go to another hotel to fill the paper work in order to check in??! Horrible experience at 1:30 am , don’t go to this hotel
It is not a good option.
Reviewed 26 august, 2021
Does not include maid or change towels during stay. The rooms and common areas look like the '90s with no maintenance. The pool area does not have any shaded or umbrella spaces. They offer you the possibility that up to 15 days before check-in to receive shipments, but when they arrive they return them for not having a room number !!! (impossible to have room number prior to checkin .... nonsense). The reception staff are not friendly at all. Something positive could be the parking and valet parking service and the kitchenette in the room, just to mention something not negative!
Most Disgusting Mattresses With No Mattress Cover!
Reviewed 5 august, 2021
Valet is confusing, you have to carry your luggage up a hill and 14 steps in order to get a luggage cart, front desk is rude, rooms are dirty, beds have no mattress cover, with mold and dried urine all over the mattress. Obviously known to them because the bottom was worse, as if it was just turned over. One toilet paper left in room with no access to more or to towels. There is no maid service although the ad does say so. There is no tiki bar in the sense you would believe. It is a concrete building with garage doors that closes on Sunday at 5 PM and did not open on Tuesday at all. There are no chairs in the pool area. There are huge rust stains in the pool and the surrounding partitions. They leave a coffee maker in the room but no coffee, not even one slip. They warn you not to leave the balcony door open because the a/c will condensate. We were not in the room much but we always kept the door closed and the a/c was leaking the whole time. We had to place one of the precious towels on the floor and almost slipped more than once. I am 61-years-old and in the last 20 years I have traveled a lot. I have never, ever had a worse experience, when I was supposed to be on vacation. If you rent through any source other than their hotel site, there is no early check in. Why, don't we pay too? Their lack of hospitality shows in that I called hotels.com to tell them my situation and they left a voicemail for the hotel, since they didn't answer the phone. Two days later, they still have not responded to hotels.com. If you want to have a pleasurable experience, stay away from this hell hole. I have pictures and videos. I filed a complaint with the Florida Department of Health and I am filing another with the Florida Department of Agriculture and Consumer Services and with the CDC, in the hopes they correct all the violations and no one else has to suffer. Mold is a killer. CDC says remove the mold or remove yourself. We all had respiratory and digestive issues during our stay that have since subsided.
Beware - stay away!
Reviewed 13 june, 2021
These are not ‘recently renovated’. Several areas of wall damage, wires hanging, hair and crumbs on the floor, damaged tile, stained bathtub & shower curtain. We switched rooms & it had a broken hair dryer & metal prongs off of the outlet & light bulbs out.
Inhospitality grocery and the worse place in Miami beach
Reviewed 10 may, 2021
If you want to know what is really awful and horrible you can stay at this place. The location is good but the service is extremely a disasters. I have booked this place because the beach but I couldn't enjoy it because they didn't keep my lugged as storage and also they were trying to charge me an extra 35 USD For not reason... The guy (owner) at the front desk is so unrespectful! I am in the business and i have never made a bad review but they really deserve that. In addition to this, please take a look to the pictures and see by your self the real shape of the rooms