Real Living Residences

First let me say that this place have been horrible from the start. Probably should have known something janky was up with this place.They tried to cancel our resevervation before arriving. The person who called left a message saying to call asap to correct the issue. However, when you call it is nearly impossible to get a hold of someone on the phone. Eventually we got that issue resolved. There is no sign out front to let you know you are in right location. The person/ people at front desk act like they don't know anything. I suppose this is more of an Airbnb versus an actual hotel. But I've stayed in much nicer airbnbs. You can't check in early because again it's impossible to get in contact with some. We were told that they only had two house keepers. Once inside the room it shows that maybe the 2 housekeepers are a bit in over their heads. Room was not up to my liking. There was rust stains on bathroom walls. The walls was overall dirty. On our last day we say a roach in the bathroom. This place is disgusting. The best thing about this place is location. You can walk to alot of things around in wynwood. Overall choose another hotel because this one is not it.

I made a reservation ten months ago to stay at this location on SuperBowl weekend. Four days before I was set to arrive, I received notification that they had cancelled my reservation. I immediately contacted them to correct this error but their response was, "Your reservation has been cancelled, there are no other rooms available, there is nothing else we can do for you." I originally found the room through Booking.com and they were equally unwilling to help correct the error. I am in complete disbelief of their perceived "Customer Service."

roach infested, hotel bed bugs horrible stay no apology they have no manager on duty either place is not clean disgusting Expedia booked and didn't refund the money its also in bad part of town, rats spotted outside the property

Although an older building I found it well maintained and enjoyed my 2 night stay in an apartment room. Having a pool on site as well as free/secure parking was a benefit I wasn't expecting. This hotel is ideally situated for exploring the Mural art and restaurants of the Wynwood district, but is not close to any convenience store to purchase sundries, snacks, or water.

To start with the good - location is great close to Wynwood. And basically this is the only good about this place. Needed work - old building and the place was not cleaned properly. I had to go out to Target to buy my own cleaning supplies as I don't trust to use the sponge and dishcloth they have there. The beddings were stained, floor was sticky and basically the whole place need a really good cleaning throughout if it is to be rented as a hotel/airbnb. My 15 year old daughter (a teenager!) even complained about the cleanliness of the place and definitely not worth the $ paid. Also there was smell of smoking and we had to air out the place everyday as we are non-smokers.