Based on 2576 review
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The hotel is a leading choice amongst Miami hotels. Miami International Airport located less than 2 kilometres away. Our hotel is conveniently located just 15 minutes away from the Miami Beach area, less than 10 minutes away from the Coral Gables area & 15 minutes away from the Dolphin Mall & International Mall. This hotel has many things to offer: car parking and early morning coffee, besides gym access for health lovers and abusiness centre for work travelers, with internet access. Rooms are cosy and spacious, well appointed with home appliances to ensure the comfort and rest.
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesOutdoor Pool
Business Facilities / FacilitiesMeeting Rooms
Reception servicesSafe boxNewspapersConciergeLuggage storage
Worst. Hotel. EVER!
Reviewed 29 november, 2021
Don't waste your money! My husband and I along with 2 other couples stayed here for a Pre-Cruise stay and will NEVER do it again! The best thing about the place is the Staff and that isn't saying much. The beds must be 20 years old. The springs are poking through all over the place, our room stunk like weed ALL NIGHT despite being a NON smoking property, and calling the front desk to complain, our toilet wouldn't flush during the night and we couldn't get anyone at the desk to answer the phone so we had to use our friends bathroom! The bartender didn't ever know that the Yuengling and Bluemoon was mixed up on the tap system! AND the restaurant in closed on Mon and Tues....but don't worry, they do sell things that you can microwave, but they don't have a microwave!!!!! I complained to the front desk and the nice young man there told me he didn't have the authority to do anything to fix my stay or to make me happy! WHAT!? I am in the hospitality industry...you do ANYTHING you can to make your client happy. This place is the pits.....don't even go into the disgusting public bathroom!!!!! STAY FAR AWAY!!!!!!!
Rave concert until after midnight vibrates rooms violently
Reviewed 6 november, 2021
Worst hotel ever!!!! There is a concert going on that is shaking the rooms violently and when the front desk was contacted, they refused to shut it down until "well after midnight". This is totally unacceptable. People rent hotels to sleep not gain a heart condition from constant vibration.
Frustrated with (lack of) customer service
Reviewed 5 november, 2021
I have a booking with this hotel in a few weeks, and have to speak to customer service to make a change. I have called the hotel countless times and no one ever answer the phone! The recording tells you to leave a message to get a call back, which I have done over and over, and no one has called me back. I have also emailed three times in the past week and have received no response.
Reviewed 23 october, 2021
I had a really wonderful stay here to visit friends. The rates are decent and the staff was very helpful, especially Patrick. I will definitely be back and will recommend to others. The lobby was grand and location was very convenient for my purpose.
Reviewed 15 october, 2021
Upon arriving at the Regency Miami Airport hotel, I was a bit hesitant as it definitely needs a few updates. However, we were pleasantly surprised. The staff was super welcoming and helpful. Arletis in the lounge and restaurant was absolutely AMAZING, food and service were top notch! Helpful with ideas to do in the area. Location is good and easy to take a Lyft do Miami Beach, Port of Miami, etc. I would recommend this hotel and would stay here again in the future for cruise and airport needs.