Viceroy Miami

Starting at

$ 484

TripAdvisor Review

Based on 470 review

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W Miami presents sophisticated international travelers and discriminating Miami denizens with a glamour-infused resort created for business and leisure pursuits in Miami's burgeoning downtown. Designed by tastemaker Kelly Wearstler, W Miami deftly juxtaposes elite residential necessities with scene-...

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Property Info

W Miami presents sophisticated international travelers and discriminating Miami denizens with a glamour-infused resort created for business and leisure pursuits in Miami's burgeoning downtown. Designed by tastemaker Kelly Wearstler, W Miami deftly juxtaposes elite residential necessities with scene- making dining, roof-raising lounging and the intuitive service and unexpected delights recognized as W signatures. Set within the ten-acre Icon Brickell enclave, W Miami reigns at the center of this urban resort replete with skyscraping residential towers, two parks, a 28,000-square-foot spa and fi...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
GymMake use of convenient amenities, which include complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a sauna, or other amenities including complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a sauna, or other amenities including complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a sauna, or other amenities including complimentary wireless Internet access and concierge services.Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access and concierge services. Additional features at this hotel include gift shoBe sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. 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Pool and wellness facilities
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several
Elevator
Transport options
Clothes dryerFree self parking
Reception services
Clothes dryerClothes dryerConciergeLuggage storage
Business Facilities / Facilities
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Guest rating

TripAdvisor

Travelers rating
  • Excellent

    227

  • Very Good

    125

  • Good

    49

  • Reasonable

    27

  • Bad

    42

Travelers profile
  • Business

    109

  • Couples

    148

  • Solo travel

    28

  • Family

    68

  • Friends getaway

    52

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Pool Amazing, Rooms Average

Reviewed 29 october, 2021

Upgraded to “Fantastic” room with a balcony. Not sure it met the full definition of fantastic. My room was right near the elevators and featured a living room, large bedroom and master bathroom plus a smaller 1/2 bath at the entrance. The room furnishings were dark and dated but reasonably comfortable. Oddly there was a sink and cooktop in the living room but no plates or cooking items. In the bedroom there were two built in wooden armoires and a table in between. Lots of storage space but just seemed a bit too much. Entertainment options besides the flat screen TV also included a surprise Bose Bluetooth speaker glued to the night stand. The master bathroom was quite large but with the toilet and shower in their own corners it seemed dark even with the lights on. The views of Brickell from the balcony was unobstructed. A little noisy with traffic. a destination fee of $20/day was tacked on and got me up to $20 in food credit at the restaurant, picked a freebie (sunglasses or baseball cap), rented a bike and joined an instructor led workout class. Valet parking was another $42/day. Given the room rates it seemed a little much. There was not much to see on the ground floor except for the front desk and coffee bar. The 15th floor was where the action was. Besides the restaurant and gym, the pool was amazing. Check in required the hotel key and then I was issued a pink W band. Besides being shared with two other buildings there were still available chaise lounges. I wasn’t here to sun bathe so I tried to do laps. The pool was a lot longer than Olympic size so could only go about 2/3 of the way and had to take a breather and switch strokes. There also was a kiddie pool and a large spa which had a lot more people in it than the pool. Views of Downtown and the port of Miami were also nice. Overall check in and out was quick and friendly. Same with valet. Food service was really slow. Masks were required throughout the hotel and for the most part guests and employees complied. Other than location, the hotel rooms needs an upgrade to make it a bit more modern and attractive.

wireless_in_CA

Poor Service

Reviewed 27 october, 2021

We arrived at the hotel at 430 PM (90 minutes past the regular check-in time). The room was not ready. We were told to wait and we got the room at 6 pm or so. There was no housekeeping or room cleaning service even though I informed the front desk in the morning. No COVID-19 protocols being followed. Rooms are outdated.

YeSmEncAncoOk

Room not ready at 1715

Reviewed 26 september, 2021

LT Titanium Elite arrived at 1715h. Room not ready and no idea when. Corner street view provided while nice room, our bay upgraded was guaranteed 3 days earlier. Manager emails stating rooms are not guaranteed..wtf if the email is sent and your upgrade is confirmed, it is a cop out of the hotel poor management of rom cleaning or whatever excuse. Shameful. Very noisy street noise

vegasrugbyref

Simply Amazing

Reviewed 11 september, 2021

Check in process was seamless with Kamila. My initials room had a minor leak which was quickly addressed with an upgraded room from the front end staff member name Alex. She was the best. Customer service was top of the line. By far I would recommend the “W” and will definitely being staying there in the future.

Keisha_111

Best Hotel in Miami

Reviewed 11 september, 2021

From the early Check in with Camila and the great job of Alex coming to our rescue when needed to change rooms their customer service was stellar! The views from the rooftop pool are second to none and they are located right in heart of all of the action and only a 15 min UBER ride from South Beach I definitely recommend this Hotel!

luxlifestyleguy