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Outstanding Customer Service
Opinión escrita el 16 de Junio de 2021
Wonderful cozy hotel with staff that goes above and beyond to make you comfortable. Uber refused to pick me up at 4am for an early morning departure to SFO, and the man at the front desk called tirelessly to find me a taxi. Even gave me a fresh apricot Danish while I waited. Fabulous, friendly staff. Will be back!!
Wonderful spot / perfect choice
Opinión escrita el 9 de Junio de 2021
We were traveling for a wedding, planning before COVID restrictions were easing - the reservation staff at Mill Valley Inn was clear about their stringent C-19 guidelines, extremely helpful, answering questions and arranging adjacent rooms for us and for my mother. Our window looked out on redwoods, the rooms were spacious, clean, quiet and with ample amenities. It is close to the town as well as hiking paths, a bit of the best of both worlds. Several other guests also stayed there -- I believe everyone was happy. Highly recommended.
Friendly, beautiful setting and Covid-19 compliant
Opinión escrita el 12 de Marzo de 2021
We just stayed 2 nights at the Mill Valley Inn as a quick get away, and to hike. It was absolutely perfect. At the time of check in, we received a friendly greeting, a fabulous welcome package (split of Cabernet, really good brownie, and other snacks) and received very good directions for our hike and places to eat. We drive an electric car, and they had reserved a space for us near an outlet where we could charge the car; they do not have a dedicated charger. The room was very spacious, full of light, and immaculate. We were offered a menu to provide our breakfast choices, no egg dishes, but a good selection of an extended continental-type. They even offered Lattes and mochas. The portions were very generous and, again, it was provided according to Covid-19 guidelines, but with professionalism. And, for about the first time ever, the provided bathrobes fit me (normally they seem to be made for only large men)! We were very impressed with the facility as well as the staff.
Opinión escrita el 8 de Octubre de 2020
We ended up at Mill Valley Inn on a whim after our wedding hotel In Napa was evacuated (and then subsequently burned) the day before our wedding! We were eloping which made things easier than if we’d had a huge group, but was still an incredibly sad and stressful occurrence. Mill Valley Inn ended up being the saving grace to our entire ordeal. They were so accommodating and kind to us, booked us a room on short notice and helped us find an alternate location for our Zoom ceremony less than 24 hours out (The deck of the penthouse in the Oak Creek Lodge which was absolutely lovely). We loved our room, the soaking tubs, the decks, the location right near everything in town, but most of all, the service! Thanks especially to Bryan for taking the time and making the extra effort to make our little wedding special. I’ll never forget it! We will definitely be back.
Serene, stunning and service-forward!
Opinión escrita el 11 de Septiembre de 2020
We stayed a night at the lovely Mill Valley Inn during COVID. It was so clean and well thought through in terms of exceeding cleanliness expectations. Service was really kind and generous - a cute welcome bag, nice breakfast tray. Nestled near lovely trees and a cute town, we loved our visit and will definitely make it back some time. Oh and the bed/room was super comfy! Thanks for a great getaway!