Check-out ends at: 11:00
215 4th Street South, Minneapolis, Minnesota, 55401, USA - Minneapolis, Minnesota - U.S - 55401
Check-out ends at: 11:00
Reviewed 24 july, 2022
Stunningly elegant hotel with lots of marble in the heart of downtown Minneapolis- wonderful & inviting open areas to loiter in with comfortable ambiance- great open bar area- apparently building was previously a bank - very cool!
Friends visiting Minneapolis
Reviewed 18 july, 2022
I visited with a friend in Minneapolis and we decided to stay here on a Friday night as a kind of get away. The staff was delightful the whole time. It is located within easy walking distance of most any location downtown you'd want to go. The coffee house was fabulous and after it closed was a great place to hang out. We did not eat at the restaurant, but we did stop for drinks at the bar and, even though they seemed understaffed (isn't everyone?) they were prompt and polite. The room was exactly what we were looking for, albeit the shower door will need replacing soon. If the price doesn't shock you, I think you will generally be pleased.
Beautiful hotel; however the amenities need to be updated
Reviewed 24 may, 2022
It was my first time staying at the Emery. It came up on a search in Hotwire. It is a beautiful property, friendly receptionists and restaurant staff. The Spyhouse coffee shop was a different experience. The staff seemed pretentious and ran out of daily specials. There is no room service, so ordered from DoorDash for what ever I needed when I wasn’t with friends. I am actually staying there again in June, now knowing what to expect and make concessions when needed. Overall, I would recommend it as a wonderful place to stay.
Reviewed 19 may, 2022
My girlfriend and I were going to a conference and we wanted to plan our budget to be better prepared, so we called the hotel to find out about the deposit. We were advised that the deposit is $75. We took this info into account and planned our budget. The day before check in, I received an email offering to check in online in advance. I did so and received a confirmation that my check in was successful and I'll receive a text or email (I elected text) when my room is ready and with instructions on when and how to pick up the room key. On the day of arrival, I didn't receive any text so I had to go to the front desk. A blonde lady at the front desk checked us in and requested a payment for deposit. She never mentioned the amount, but we were tired after the flight, so it didn't even occurred to us to ask. We gave her the card, she charged it without saying a word to us or giving us a receipt or anything. But we thought it was $75 so we weren't too worried. However, later on that evening, when we were out in the city we noticed that we have a few hundred dollars less in our account than we were supposed to and that's when we found out that we were charged $225 deposit which is actually 3 times more than what we were advised on the phone just a day prior to our arrival. I'm sure the hotel management can find the recording to verify our words. On top of that, why the front desk didn't verify the amount before charging my card?? Since when a merchant doesn't need customer's authorization for the needed amount before charging? Is that even legal? First we got incorrect deposit amount that ended up being being PER NIGHT that no one bothered to mention on the phone when we first called and by the way that affected our budget, thank you!! Secondly, the front desk didn't confirm the amount with us at all before or after charging our card, and this also can be confirmed by the hotels security camera. Thirdly, their online check in is a joke, I wasted my time for nothing and had to go and check in at the front desk in person. Finally, when I was in the room and wanted to get wi fi, the connect button wasn't working properly and it took me clicking it like 20 times before it finally connected. I'm extremely disappointed in the hotel especially considering its Marriott. I can't believe that Marriott doesn't train their staff to be transparent with customers. They're actions are unprofessional and no nobody cared. I will never stay here again and I will make sure to post this review on Expedia, Google, and social media, and of course tell my friends and family about the hotel's shady practices so they stay somewhere else if ever in Minneapolis. Emery Autograph by Marriott should be ashamed of themselves.
Reviewed 14 may, 2022
We had a wonderful time at the hotel. From the second we pulled up, the staff was nothing but kind. We enjoyed our morning coffee in the lobby surrounded by greenery. You have to try the meatballs at Gulia. They were one of our gracious servers recommendations and they did not disappoint. This will be our go to hotel in Minneapolis from now on!