La Quinta Inn & Suites Missouri City

Pulled the sheets back and there was an old gross screen saver from a phone. WTH? Our guess is they didn’t change the sheets, just made the bed the up. Towels are literally threadbare. The “comforter” is 2 dingy, almost yellow sheets stacked together. The A/C and phone have La Quinta on them and it looks like others we have stayed in. I assume La Quinta ran far, far away from this dump!!

ABSOLUTELY DISGUSTING! Our shower was FILTHY with some sort of ooze and mildew. The room didn't get cleaned at all. I had to go to the front desk to report this bc our phone didn't work to which they said "oh, yeah, we know. Sorry". Neither did the ice machine to which they said "oh, yeah, we know. Sorry".. I couldn't get fresh towels bc "we don't have any". He then said he could go to an unused room and bring me some. Never did. Every surface in the dining area was sticky. The staff, other than Wilson at the front desk, was not friendly or downright rude. When I contacted the manager Mr. Yogi to ask for a refund he said he couldn't do anything bc this hadn't been brought up to him and wasn't in the notes. I did bring it up to the front desk person at the time who apparently didn't put it in the notes. DO NOT STAY HERE. I'm still hoping I don't get a disease from what was in the shower. I gave you a chance to make it right, Yogi. Too bad. Now...on to the next review site.

The staff is amazing and made you feel like family. Our group had several rooms and everyone had a pleasant stay which ranged from 1-4 days. If you are wanting a clean spacious room with no frills this is it. The hotel is showing signs of wear, but is a great value. Before arriving I was nervous after reading a review that someone had left. It said there was an insect problem, roaches, however we never saw any.

We recently had the opportunity to stay in Missouri City, Texas. We were fortunate to find Summer Hill Inn & Suites in the most convenient location. My daughter and I stayed three days a week for 8 weeks (Clinical Rotation). What a delightful place. The staff is so kind and friendly. Our room was spacious and comfortable. The beds were always inviting and relaxing. Summer Hill has an exercise room, a business room, a conference room and a heated indoor pool. And that is not all, each morning, hot breakfast, from cereal, to waffles, to sausage and eggs. Fresh fruits is also available. Summer Hill is centrally located to a plethora of nice restaurants, malls, grocery stores and state of the art libraries. We found several environment friendly walking trails and parks. I can not express how wonderful the staff is. When we left, we were sad to go. We feel like we left family behind. Thank you Mr. Yogi, Trey, and Kathy with a "K". We really appreciate all you did for us. Thank you for our home away from home.

Just returned from Houston for a funeral and stayed at this location for 5 nights. First the Pros - You won't find a nicer staff anywhere - they were very helpful and accommodating. Appears to be working with limited resources while still being responsive, helpful and pleasant. In particular, "Kathy" is a doll! Was very supportive to my 91 year old Mom and anything we needed, she was right there. The place has Wi-Fi which is robust and works well. There is a free breakfast that is a slight step above continental with eggs, sausage, assorted cereals...not bad. Now...the Cons. They definitely have an "insect" problem aka roaches; we decided not to leave our luggage on the floor for fear of transporting them to California. The air conditioner leaked the entire stay; They promptly brought in a wet vac to remove the water from the soaked carpet, and tried to fix it, but, as of our departure, still leaking. The soggy carpet produces that "Moldy" old smell. Room was nicely appointed, but these Cons take away from the experience. Also, the facility touts a Business Center where there is a computer and printer, however when I attempted to use for my boarding/check-in, the computer would not access the internet and there was no paper to be seen in the printer, rendering the entire amenity useless. All in all, the physical location could use some work; but the staff "gets it" with the hospitality aspect. Recommend they invest in a fumigator and a full AC repair person.