IBEROSTAR Grand Hotel Rose Hall

Starting at

$ 358

TripAdvisor Review

Based on 8478 review

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The resort is nestled bay side in sunny Montego Bay. Tucked away in a secluded northern-shore enclave, the accommodations define Jamaican luxury and relaxation. Wonderfully situated in front a white sandy beach with private access, offering its guests sea or garden views. It is an ideal place for co...

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Property Info

The resort is nestled bay side in sunny Montego Bay. Tucked away in a secluded northern-shore enclave, the accommodations define Jamaican luxury and relaxation. Wonderfully situated in front a white sandy beach with private access, offering its guests sea or garden views. It is an ideal place for couples, an adults-only hotel, perfect for intimate and relaxed stays where guests can discover the real pleasures and unwind from their daily lives. The centre of Montego can be reached after a 22 km drive. The hotel is located just 20 minutes away from Montego Bay International Airport. Styled in th...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    6593

  • Very Good

    1308

  • Good

    372

  • Reasonable

    121

  • Bad

    84

Travelers profile
  • Business

    197

  • Couples

    5163

  • Solo travel

    213

  • Family

    981

  • Friends getaway

    1111

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Vacation couples

Reviewed 4 december, 2021

Best vacation ever everything is beyond expectations. Shout out to Lisa, bubbles and thights the firecrackers of the resort. We have a beach front room the view is beautiful our room is superb. I didn't see much of my butler but butler service is offered.

Chance C

Trip of 2021

Reviewed 4 december, 2021

My husband and I love this resort we had an amazing time in Jamaica never a dull moment. Let’s talk about food, jerk chicken at the beach grill is awesome, my favorite restaurant is stake house the tenderloin is good. They have a gym at the sister hotel we spend a lot of time there. The bartenders are very jolly and keeps us going with the alcohol. Serayo the bartender is amazing hope I got his name right. Every night there’s a show in the theater or on the beach and during the days the entertainment team keep us going with the games. Thights, bubbles and Lisa are very good at the what they do they keep the resort alive. Lisa crack me up on the volleyball court everyday she’s a whole mood. The lobby area is very beautiful and the resort is well kept. Staffs here are very polite and always smiling. We are hoping to come back soon.

Robin L

Volley ball Rasta

Reviewed 4 december, 2021

I went on a trip to the iberostar grand resort with my family and I had no regrets the staffs are what makes this place so beautiful. I wake up everyday to drinking and eating good food. I mostly do the buffet I love it there can’t go wrong with the food there. Lisa, thights and bubbles are amazing entertainers very entertaining, I look forward for volley ball everyday. Keep up the good job guys. Your Rasta friend

aw003503

Not quite 5 star but the service is wonderful!

Reviewed 4 december, 2021

First, this is a lovely resort. It's beautifully laid out but it is the stellar service of the staff that really make this a grand experience. Will you have a gret time? Yes! Will you be happy that you went? Yes! Is it a 5 star experience - well, no. Not when compared to other resorts that are truly a 5 star experience. Staff As mentioned above, it is the warmth, hardwork and vibrance of the staff that make this a wonderful experience. All the kudos to Teriann and Omar for being wonderful butlers. They accommodated every request we had, were extremely helpful and when it was my husband's birthday, Teriann went out of her way to create an outstanding experience for him. We were extremely lucky to be serviced by such hardworking and joyus individuals. All cheers for Teriann and Omar! Another great shoutout to Safa at concierage. Safa was our introduction to the resort and very quickly set the tone for spectacular service. She is a firecracker and we thoroughly enjoyed her bubbly personality and firecracker wit. Not to be outdone, the entertainment staff try very hard, everyday, to keep guests engaged. Tights, Lisa and Bubbles - you guys did a great job. Food There is 1 buffet (open for breakfast/lunch) and 5 a la carts (open only for dinner). Italian was by far the weakest - save yourself some time and just order room service. Port Maria (Jamaican restaurant) was by far the best, followed by Galleon (surf and turf). I didn't enjoy the Japanese restaurant (but I'm highly critical of asian food) but most people I spoke to did. The evening buffet was a strange experience. It was not open for dinner 3 of the 7 nights we were there. When we inquired why it wasn't open we were told it was an occupancy issue. When occupancy is high, they close down the buffet but open all 5 a la cart restaurants. If you couldn't snag a reservation you were directed to the buffet at their sister property or advised to order room service. This is one of the many reasons this was not a 5 star experience. The best part of any 5 star all inclusive is about choice. The fact that dining options in the evening where extremely limited left us scratching our heads. Alcohol Most 5 star adults only resorts include all top shelf alcohol. Here, it is very apparent that if you want the good stuff, you need to be ready to pay. I am predominately a wine drinker and frankly, the house wines aren't great. Especially their house whites - just awful. If I wanted anything half decent, the cost of a bottle was extraordinary. Santa Maria Pinot Grigio is a bottle of white I can purchase in Canada for $18. They sold it for $65 USD. Granted, I understand there is a cost for importing and a natural markup, but the price disperity was ludicris. Iberostar can take a few lessons here from the Excellence, Secrets and Moon Palace resorts. Housekeeping They did an ok job but we were forever on the hunt for hand towels. Some days we came back to a sparking room. Other days you can tell they did a pass through. Overall it was a great experience. The beach is lovely, the pool area well kept, the resort is clean and the staff are incredible. I would recommend but I wouldn't go back.

nataliet2880

Excellent stay

Reviewed 4 december, 2021

The most friendly staff I’ve come across. Beautiful hotel and facilities. Mystique and Lisa were the life and soul of the good vibes creating daily activities and providing help info and such a good time!

FellowTraveler783863