Based on 340 review
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Situated in Monterey, this hotel is close to Monterey Museum of Art-Pacific Street, Fisherman's Wharf, and Dennis the Menace Park, Monterey Bay Aquarium and major Golf courses. We are pet friendly which are available on the 1st floor only. All rooms are non smoking, there is a restaurant and bar on property separate from the Hotel.
Check-out ends at: 11:00
Pool and wellness facilitiesOutdoor Pool.
Business Facilities / FacilitiesBusiness Center
This place ruined our trip
Reviewed 6 november, 2021
We made a reservation with them via priceline and the wrong dates were selected. So when we arrived to check in and realized our error, management refused to move our reservation and they counted it a no show. We didn't care to get a refund if we could just get a room for the night - nope. No refund, no place to stay for the night - we just drove home upset. Trip was cancelled; thankfully we only drove 2 hours to get there and 2 hours to get back. The management and the hotel are crooks. They refused to talk to us and would only communicate through the receptionist. They refused to accomodate our situation and decided to punish us for clicking carelessly - customers that already paid -- even though we could have chosen to stay anywhere else, they caught us in this position laughed all the way to the bank. A bunch of low lifes. Seriously -- just go elsewhere.
Skip by this hotel...
Reviewed 22 october, 2021
The room was not very clean, the beds like a cement slab, the shower didn't drain properly - we had to fix it so we weren't showering in our soapy water. I called the desk to ask for the location of the ice machine, was sent to the wrong place (evening staff). Checking in and out was a bright spot - friendly staff.
Reviewed 30 september, 2021
Have stayed at this hotel for years - spent at least five grand doing so; four days at a time, sometimes more, 2-3 rooms at a time sometimes under my name, sometimes under my hubby's. Used to be a quick easy place to stay for day trips to Big Sur. Now the people who run it can't keep reservations straight, rates straight, the truth straight - it's basically a slum hotel with uncaring sloppy management. Too bad because it started out okay. Read the Yelp reviews - they are true to its condition now. I would share details, but there are just too many screw ups - not worth the time it would take to type. We will never return and advise others to beware. There are MANY other hotels around the same rate in Monterey run properly with care.
Cool Hotel, but in the middle of some construction.
Reviewed 18 august, 2021
My Room was Great!!!!!! Large, Clean!! comfortable !, Nice location! Quiet! helpful staff... I stayed on the 2nd story and it was nice and quiet away from the parking spaces... Price was reasonable compared to other Hotels that are not as nice!
Reviewed 12 june, 2021
We stayed there in April 2021 I would never do it again we had Family from out of town there were NO Amenities Staff was LIKE we Were Bothering them checking in On the Phone Hubby is handicapped they had us in a room where we had to climb stairs When we asked to have room with Handicap he was like UGHHHH small coffee pot in room when asked for more coffee was asked What room are you IN???? was given 4 more packets so 4 people were allowed 2 cups of coffee each Asked for more towels (4 in room) NOPE Room was very LOUD due to all the Traffic outside was all dirty they tried to enter OUR room at 9:00 am checkout is 11:00 when I asked to speak to management was told sorry they are gone for weekend so I wrote a detailed letter no Response for $163.00 to sleep in a hard bed for 1 night not my cup of tea will never go there