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Property Location When you stay at Best Western Montgomery I-85 North Hotel in Montgomery, you'll be in the historical district, within a 10-minute drive of EastChase Shopping Mall and Alabama State University. This hotel is 8.1 mi (13 km) from Creek Casino Montgomery and 13.9 mi (22.4...
More about the hotel
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Don''t miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concier
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands
TripAdvisor Rating
Based on 163 reviews
Travelers rating
Travelers profile
Scores Summary
Broken Windows, Broken fences
We felt like we were in a prison ward. Banging on outside doors at 3:00AM. Plywood covering windows. Fencing fallen down providing access to what appeared drug deals in the adjoining parking lot. The hotel does not appear to have taken little precaution to protect guests though it did require a key to get in and out of external door. Once outside we were exposed to people coming and going through adjoining broken down fencing.
Bad hotel
Check in was good but got to the room and it smelled of smoke. Got a room change and this room had an odor of smoke as well but not as strong as the first room. Also saw a cigarette butt on the floor in the hallway. Checked the sheets and it had some stains on them. Pointed that out to staff and they came in to change them, but 3 or 4 tries finally found some sheets that were not stained as bad as the rest. Thought I turned on the refrigerator but it did not cool my drinks. The chair and foot stool had stains all over them and did not want to sit on them. Woke up the next morning and started to brush my teeth and saw a roach on the counter by the coffee maker. Took care of that but saw another one crawling on the wall. Decided it was time to leave, went to front desk and reported the problem and told him we were going to check out early because of the problems. Forgot to get his name but he acknowledged my concern and asked what room I was in and told him.. As we were leaving he was behind the counter and I said just drop the room key in the box and he said yes. Two days later I get my bill and it showed me staying for 2 days when I only stayed 1 day. Still trying to get that fixed. Overall STAY AWAY from this hotel the pictures are clearly not what it looks like.
If you’re looking for a peaceful evening don’t stay here...
First of all we had to try 3 different remotes to get the tv to work. The gentleman at the front desk was really helpful with this. There was no Kleenex, which is not a big issue, but looks like others have had the same problem. Lots of noise during the night. Loud car stereos in the parking lots on and off. Woke up at 2:30 am to shouting outside our window and at 3:30 with people in the hallway talking/shouting. Not a good sleeping environment. I expect better from Best Western.
Visit
Great hotel with great customer service. Kim really helped during a difficult time. Facility and staff are phenomenal the room was quiet check in was speedy and efficient. Kim went above and beyond. I will definitely be staying again
Celebrate birthday
We always stay here when we go to the casino in Montgomery, Alabama because the price is great, the staffs is friendly and the place is clean. When I check on the price at the casino hotel it was way out of my budget but at this hotel we always feel good when we stay there.