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Pesimo, paga un poco mas y reserva en otro lugar
Opinión escrita el 21 de Julio de 2017
Hotel con las alfombras en muy mal estado, huelen a cigarro los pasillos y recamara, tiene chinches, la tarjeta se desprograma, el WiFi no funciona correctamente, el desayuno es muy elemental.
El único punto a su favor es la ubicación muy cerca del metro Saint Laurent y el personal de recepción que es amable.
Paga un poco mas y hospedate en otro lugar.
Opinión escrita el 4 de Octubre de 2020
My apartment building was having major plumbing work done for three days, so I had to vacate the premises. My landlord would only pay $70/night, so my choices were limited. I only checked reviews after I had booked, and then began to be concerned.
But my experience was fine. I paid for a room with a double bed, and they gave me a king size. Check-in was simple, and the guy at the front desk, Denis, was great.
It is true that the wifi signal sometimes drops, but it was adequate for me to work from my room (I usually work from home). The signal was more than adequate during the day, but gets really slow around 6:00, I suppose because that's when most guests come back to their rooms. If you need a strong wifi signal, tell them - they told me it's best on the 1st or 2nd floors.
Breakfast is basic, and the coffee is, well, awful, but that's a minor complaint.
When it came time to leave, the work at my apartment wasn't done yet, so I paid $30 for a late check-out. That was easy, too.
So all in all, no major complaints. It's a 2-star hotel, so don't expect the Ritz, but my room was clean and comfortable, and it met my needs.
What a dump!
Opinión escrita el 1 de Marzo de 2020
Hotel des Arts was filthy and smelled like a horse barn. The lights did not work in the 1st room we were given and there was no TV. In the 2nd room, TV did not work. We ended up leaving and going to another hotel.
Ugh, Ugh , Ugh, the worst hotel we have ever stayed in !
Opinión escrita el 23 de Octubre de 2019
This is the grimiest and dingiest hotel we have ever stayed in , fooled by the reviews, I thought as it was only for one night ...... wrong. Seedy, dirty , gross.
There is no redeeming feature here, how people can descibe this as value for money, I would have preferred to sleep on the streets , but the area did not lend itself to this idea. Ants in the bathroom, peeling paint, filthy light switches , even more filthy carpets , stank of smoke in a non smoking room, spatterings of something disgusting on the walls and doors, , oh and the besy part, hairs (not ours ) in the sheets , a blanket (the type that you would have have incinerated to clean it ) with cigarette burns, holes , we slept on the bed not in it, we passed on the "Breakfast " think thats what they called it , this is the first time I have reviewed a hotel in this way, and I definately hope it is my last . ugh, ......,makes me shiver
Do not stay here!
Opinión escrita el 8 de Octubre de 2019
We went to Montreal as a family while my husband was on a work trip. We chose the Hotel des Arts for its location but the location could not make up for the poor quality of the room.
There were cigarette burn holes in the bedspread, the baseboard heater smelled when we turned on the A/C, the Wifi did not work in our room, the beds were HARD AS A ROCK (I just sat on it) etc. etc. We tried to cancel our three night stay and were told to call the booking company - the company said to talk to the hotel - and it became a game of phone tag. The front staff was extremely unaccommodating and, when met with adversity (another traveller was trying to get his money back at the same time I was), she claimed that it was her first day on the job. Speaking with a manager was not possible as she claimed that he would not be in until the next morning. We did not take her up on the offer and chose not to stay there at all in the hopes of reaching a resolution that would see some of our money returned.
I wanted so badly to be pleased with the hotel for the price, but I would highly recommend spending a little more money and staying somewhere else.