Hotel Universel Montreal

Starting at

$ 129

TripAdvisor Review

Based on 621 review

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Hôtel Universel Montreal is a 4-Star/3 Diamonds hotel well-known for its attentive and friendly service located only fifteen minutes from the Montreal downtown area. Its urban vibe along with its prime facilities feature 230 comfortable guestrooms, the Toit Rouge Restaurant opened all day, two indoo...

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Property Info

Hôtel Universel Montreal is a 4-Star/3 Diamonds hotel well-known for its attentive and friendly service located only fifteen minutes from the Montreal downtown area. Its urban vibe along with its prime facilities feature 230 comfortable guestrooms, the Toit Rouge Restaurant opened all day, two indoor and outdoor swimming pools, an exercise room, a spa and a large free parking. Ideally located in a hub of leisure, sports and entertainment activities, Hotel Universel Montreal is steps away from the Olympic Park and Stadium, Saputo Soccer Stadium, Arena Maurice Richard, Centre Pierre-Charbonneau,...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    98

  • Very Good

    242

  • Good

    171

  • Reasonable

    72

  • Bad

    38

Travelers profile
  • Business

    101

  • Couples

    159

  • Solo travel

    30

  • Family

    229

  • Friends getaway

    41

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Business solo trip

Reviewed 30 october, 2021

Very warm welcome, clean hotels, comfy bed. I would only suggest doing something about the noise……..I could unfortunately hear anything and everything happening in the hall,…..otherwise very good. Le toit rouge restaurant could definitely get an upgrade on the quality of their products. Just very basic.

shelloster

Beautiful hotel at a good price.

Reviewed 25 september, 2021

Lovely hotel. Well situated within walking distance of popular tourist attractions, clean, well appointed rooms, quiet and friendly, helpful and eager-to-help staff and lots of parking. We stayed at Hotel Universel Montreal mid-week. Our only negative was that the restaurant was closed for two of our four days and breakfast doesn’t start until 7 am.

HLafont

Bad customer service

Reviewed 3 september, 2021

We spent one night at this hotel from the 30-31st of August 2021. Customer service was bad. We almost missed our plane flight because on the 30th we were told call on the 31st in the morning to book a taxi in advance for 15 min. So we called the receptionist at 6:30 am from our hotel room to book a taxi for 7 am. We were told to come down and book downstairs in the lobby. So we came to the lobby at 6:45 am and the receptionist claimed that he had called the taxi for us at 6:55 am. We waited in the lobby for the taxi to arrive. At around 7:05 the receptionist left because his shift ended. And it was already 7:20 and the taxi still hasn't arrived. After that we had asked the new receptionist to call the taxi, and there were no cars available. A taxi finally ended up arriving at about 7:40 am. We drove for a really long time because of morning traffic. Also the room was smelly and the sink was clogged and the indoor pool had turbid water.

V7978PWnataliak

Reception girls too slow

Reviewed 17 august, 2021

The girl who was at the reception was too slow to help us..we couldn't hear her English. After we check in she didn't even gave us directions. Not helpful enough as a receptionist. As we were left with no clues to the elevator.

B3095IJsamuela

Good choice

Reviewed 12 august, 2021

Great location for taking the Metro, station within walking distance. Room was clean and comfortable. Refrigerator didn't have a freezer component which would have been better. Air conditioning system easy to work, fairly quiet. Lots of available parking when we were there.

PlayaFanOntario