Hotel Empire

I ve been in the city for a short of time. The hotel is clean and neat. It is close to expo center and city center. The price is good and staff is helpful. But there is no wardrobe in the room. Generally good choice.

The welcome is good. Absolutely cheater in this Hotel. They do the bed but don’t change sheets. It’s old dirty, i’m absolutely desappointed. It’s worse than a 1 star hotel in europe. On booking it looks good but they have only two room in the hotel like it is shown on booking. Don’t book this hotel please if you want to remain happy during your holidays.

This hotel is definitely one I would not want to stay at again. I was booked into the hotel by the organisers of a conference which was taking place nearby. It is not in the centre and was on the whole, thoroughly disappointing. And ine of the least accessible hotels I have stayed in, totally unsuitable for anyone in a wheelchair or with difficulty negotiating countless steps. The staff at reception where not the most welcoming, and you get a blank key card and pice of paper with details that is easy to lose. No offer of help with suitcases, a security guard who barely looked up from his phone and no lifts. The room is imposing but there is nowhere to put your case so you have to leave it in the floor, the fridge was warm, only 2 hangers in the wardrobe, no instructions for the safe and numerous flies. The towels in the bathroom were on a shelf so high I had to stand on tip toes to reach them. If I'd been a couple of centimetres shorter, I'd have had to stand on the toilet!!! The staff were surprised I'd complained. They seemed to think I should be grateful for 2hangers!! And breakfast was the worst. Most of the time the coffee nachine had run out, the 2 small rooms were too small for the number of guests, who were crammed in and the food totally unacceptable. Apart from a large selection of cake, not generally want most Europeans want, it was grossly unpleasant. I most certainly will not stay here again

According Booking.com a 4 star hotel which is not true. The expensive rooms are clean but very, very small. You will find no space for two luggage’s - nor enough tray area in the bath room for your cosmetics. The heavy curtains make the room even smaller as they are The closest Metro Station is Dynamo, approx 10 min walking. There is no lift in the house. The breakfast room is located in the basement - no windows. The breakfast itself is poor, by far not Russian Standard. Thank god we had to stay one night only

I was booking my stay rather late so I was happy to find hotel relatively close to the place I was visiting. Even the price was not too bad, probably 3 times usual price. Rooms clean, breakfast basic and quite friendly reception staff in spite of fan chaos in the lobby. My room was next to the reception so the noise all night long was not very pleasant, but I assume that was exceptional.