Coco Reef

Starting at

$ 185

TripAdvisor Review

Based on 1092 review

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Coco Reef Resort is situated in extensive manicured gardens on an exquisite private beach on the breathtaking south shore of Bermuda. You can sink your toes into soft pink sand just steps away from your guest room. Indulge in an array of exciting food, be treated to outstanding service and you have ...

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Property Info

Coco Reef Resort is situated in extensive manicured gardens on an exquisite private beach on the breathtaking south shore of Bermuda. You can sink your toes into soft pink sand just steps away from your guest room. Indulge in an array of exciting food, be treated to outstanding service and you have definitely found your pot of gold at Bermuda's Best Beach Resort. No expense has been spared in renovating and refurbishing this secluded resort. Evidence of this is in the spectacular lobby whose soaring fifty foot atrium with crystal skylight will definitely leave you in awe. Elements of Bermuda's...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
Outdoor Pool
Transport options
Garage
Reception services
Safe boxConciergeLuggage storage
Business Facilities / Facilities
Business Center
The establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningNon-smoking establishmentLaundry24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWithout elevatorsSupport for excursions / ticket purchaseParty roomBeach umbrellasBreakfast available (surcharge)Bar / LoungeTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features compliBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and ConciergeCheck-out hourCheck-out hourNewspapersNewspapersConciergeDining areaBicycle storageTowels and bed linenGimnasioConciergeSun terraceConciergeEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesNewspapersTowels and bed linenPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aNewspapersPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aRelax on the private beach or enjoy other recreational amenities such as outdoor tennis courts and an outdoor pool. Additional amenities at this Beaux Arts resort include complimentary wireless Intern

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    468

  • Very Good

    408

  • Good

    128

  • Reasonable

    51

  • Bad

    37

Travelers profile
  • Business

    44

  • Couples

    568

  • Solo travel

    54

  • Family

    163

  • Friends getaway

    91

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Roaches at the Reef

Reviewed 3 november, 2021

This hotel would have received a 5-star review for location alone but for a few major issues. We chose Coco Reef because of (and loved) the location - it's in an absolutely wonderful spot and we weren't expecting the Ritz from a 3-star hotel. We were anticipating a clean and comfortable place to stay on the beach, and... almost got there. One star deducted from the review from each of the following: First: our room was infested with cockroaches. Not the large flying tropical kind one would expect to see, but the small scatter-when-you-turn-on-the-light (or, in this case: don't scatter) kind. We killed at least a dozen in a single night and they were everywhere; in the drawers, in the ice bucket, inside the refrigerator door, coming from under the baseboards. It was disgusting. This is no way to spend $350 a night taking a vacation on the prettiest beach in Bermuda. Second: we went to the restaurant one night and were served tuna that had definitely turned and frozen-solid dessert as their very steep prix-fixe. Just be closed, please, if you're not interested in cooking for guests. Third: this is minor in comparison to the first issue, but in all my traveling days I have never met a less interested staff. It's one thing when you're in a student hostel sharing bunk-beds in a dorm room, but when you're in a proper hotel one expects a bit of interest in answering questions beyond "have you seen bermudatourism.com" over and over, especially since a lot of information is in flux because of COVID. No one ever answered the front desk phone (if, for example, you needed to call for a taxi or housekeeping didn't leave coffee/tea) and there was something very odd going on. The landscaping was beautiful, the location beautiful - but it really felt like the hotel staff did not want you to be there. We'll be staying elsewhere next time we come to Bermuda.

end783

Coco Reef

Reviewed 29 august, 2021

Yes, we would go back to stay here, however a few points of awareness. Pros: - next to the best beach on the island. - amazing view of the ocean plus sunrise from the room. - delicious food at their restaurant open Thurs-Sun (B, L, D) - wait staff, cleaning ladies, property workers were very polite. - property gardens seemed well cared for, with beautiful flowers - air conditioning worked great. - great place to wash off sand next to beach by bldg 1 and shower by the pool. - good bathroom water pressure. - beach umbrellas and pool umbrellas - nice chairs on room balcony Cons: - restaurant/bar hours/menu are not posted anywhere in the main building. Even the staff was not aware of the hours. - our room did not have a smoke detector - the beach was not raked from seaweed all week (even once a day would be great). - got overbilled at check-in (our deposit was not deducted at check-in and was noticed by me at check-out) - must use taxi (or Hitch app) or rental vehicle and there is not a electric charger on site. - need to find pool/beach towels; front desk didn't always have. - hand sanitizers in main bldg were empty all week. - path lights between bldg 1-2, only 2 of 6 lights worked. - room safe did not have a lock and not offered one. - broken ice machine (at least haul it away) - snippy front desk staff (the face of the resort)

NewJersey23

Property needs attention

Reviewed 28 august, 2021

My husband I just returned home from Bermuda and stayed at Coco Reefs. This was our 4th time staying at this hotel - the first time was many years ago when it was the Stonington. We like Coco Reefs for the PROS below, but this property has declined over the years and lacks attention. PROS: The location is ideal as it's situated on a south side beach (albeit a small beach), the views are beautiful, and the staff is wonderful. CONS: The beach chairs are DIRTY and need to be cleaned or replaced. Some of the beach chairs were ripped upon on our arrival and weren't removed until we complained. One of the loveseat cushions in our room had several large rips in the fabric. Our duvet had a hole in it. The dresser was wobbly and two of the drawers didn't work (one wouldn't open, the other just fell out). A couple of the outlets in our room didn't work. The ceiling above the closet was soggy and had a slow leak onto the floor. The decor of the entire property is crying for a renovation: 80's style on steroids doesn't give it justice. I could go on.... Many of the items which needed attention were in our room, and we feel housekeeping needs to be the eyes for management in reporting maintenance problems. Upon our departure, management compensated us for all the maintenance issues we encountered. That was much appreciated, but feel the staff needs to be less reactionary and more proactive. Bottom line we like Coco Reefs and want them to succeed, but the property needs attention.

BiscottiLady

Great Restaurant and Bar !

Reviewed 7 august, 2021

Recently had an exquisite meal at the Coco Reef Hotel and the chef must be commanded. My waiter was the best waiter I've had service from in Bermuda. Dajon was efficient, professional. Good views. Good food. Good service. I will be back.

42Toles

Don't. Do. It.

Reviewed 30 july, 2021

So....finally able to fly and vacation out of the US - chose this "resort," as the travel time was short. MISTAKE. The resort (lofty term) is very unattractive. The decor features an outdated series of odd paintings and Greek(?) gold statues. Rooms were probably chic in the 1980s, and do indeed look like 40 years later. But this wasn't the worst- one can get over the cosmetic. Front desk- had one person, usually, with an annoyed air. The front desk phone rings incessantly before its answered, and it's only answered until 9 PM. There are no working ice machines. The pool towels are limited. The restaurant is closed 4 days out of the week. On Thursday evening, there is the weekly barbeque that costs $65.00/person. The food was not too bad - and the desert was very limited- watermelon, brownies, and cheesecake. No other fruit, no pie, cake, and noting cold (icecream, etc.) There is a charge to make a local call from your room, unless you wish to trudge up to the front desk. There - a call can be placed for you for free. There was no greeting upon arrival that made you feel welcome- no note, no bottle of water, nothing. And there are no bottles of water anywhere - except the bar- which is not open everyday. The rooms are minimally cleaned and linen was not changed - we were there for a week... The only food delivery service was indicated via a skimpy (2 items only) for breakfast, lunch, and dinner) menu with no prices listed, and would only be delivered to the hotel THE NEXT DAY. So, you cannot wake up and order a meal for same day delivery. The walls permit the flushing in the bathroom next door to be heard. The television didn't work and it was 4 days later, after reminding staff twice, that someone replaced it. 4 days. We asked for a microwave and one was finally delivered (again after requesting it for 3 days). The grounds were not kept well- old and discarded furniture was visible. Broken chairs and umbrellas blew around. No work-out room, no business office, no snack bar, no nearby places to eat. The only saving grace was that our room had a great view - we were on a first level which looked to be -if you squinted - at sea level. Everyday, we had to go off the resort in order to be able to eat. Ridiculous. When I asked why things were so shoddy - the reason given was:" We had to open and close and open and close...so we don't have the staff, and a lot of us have to do everything..." This was a very disappointing trip, and we do not recommend the Coco Reef resort.

coriganm