Based on 38 review
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This simple hotel can be found in Heathrow Airport. The establishment's common areas include Wi-Fi internet connection. This null does not operate a 24-hour reception. Parking facilities are available for guests' convenience. Some services of Apple House Guest House Heathrow Airport may be payable.
Check-out ends at: 11:00
Reviewed 14 may, 2021
We had a room rebooked in June from last as holiday last year cancelled due to Covid , and now been cancelled again due to Covid We don’t Want to rebook this year as Covid maybe not next year we kindly asked for a refund Thus was declined It’s no fault of our own we had to cancel the booking Just beware when you book your room the terms
OUT TO MAKE MONEY
Reviewed 22 july, 2020
We had four different non refundable hotels booked for this month and after having to cancel them all, due to self isolation, the other three offered a full refund without being asked. But not this one. Even though we were twice promised our money back less cc charges on the phone, the owners categorically refused to pay us one penny. Disgusting how some people are making a fast buck out of a global pandemic.
A pleasant stay - glad I found this place
Reviewed 27 april, 2020
I had to stay for 7 nights at Apple House as my flight was cancelled due to the dreadful Covid19. I found the staff and the accommodation very clean. I can see pictures from previous customers but this place is nothing like the awful pictures someone has added previous years. You cannot fault the cleanliness and Den the guy who checked me in is an old man was ever so nice and glad that this place was available when I needed it. By the way shower system is very good better than the hotels I stayed in and the location is great for the airport. The price was ok compare to the hotels who were charging me 259 pounds I paid 49 pounds but they did not have breakfast. Merci
Do not stay here
Reviewed 21 august, 2019
This is by far the worst ‘hotel’ I have ever stayed at. My room was filthy, covered in dust and stains. The bed and pillows were covered in pubic hairs, and the mattress was very heavily stained. Despite copious signage and a clearly visible fire alarm system, the place smelt of smoke. There was dirt or crumbs of some kind in the bed as well. The door lock felt less than reliable. The bathroom was clean at least, even if the tap and shower head were heavily marked. There was a half-empty bottle of shower gel left in the corner of the shower but no shampoo. For the avoidance of doubt, this is an ordinary home in a residential street which has had locks added to the bedrooms and little else. At night, there is no lighting in the entrance/hallway and only a single, very harsh, bulb hanging from the roof at the top of the stairs. The only positive is that the staff were friendly and accommodating.
Not to be trusted
Reviewed 9 july, 2018
Booked on the phone thay would not take my credit card instead on cash on arrival booked at 7 pm left a text with name and car details told them around 9pm arrival . At 8.10 pm sent a 2nd text updateing arrival time to 9.45pm when driver arrived he was told let your room go at 8pm !!!!!!! Outrageous behaviour Please find somewhere else to stay do not trust this guesthouse.