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Property Location When you stay at Westgate Myrtle Beach Oceanfront Resort in Myrtle Beach, you'll be on the beach, within a 10-minute walk of Family Kingdom Amusement Park and Myrtle Beach Boardwalk. This beach resort is 1.4 mi (2.2 km) from SkyWheel Myrtle Beach and 3.7 mi (6 km)...
More about the hotel
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a steam room. This hotel also features complim
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access and gift shops/newsstands.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access and concierge services.
TripAdvisor Rating
Based on 1908 reviews
Travelers rating
Travelers profile
Scores Summary
Mother
utes ago This place is horrible !!! It is poorly managed from the front desk , housekeeping ,to the restaurants. I brought my family here for spring break vacation. It’s has been nothing but disappointments since I arrived. This place is Run down and a dump. They are advertising newly renovated rooms on their website to deceive people and take people’s hard earn money. Which is a shame !!! Rooms are not renovated. Appliances all are rusted out and old. Sink was clogged water wouldn’t drain. Just a total dump !! And I request 2 different rooms and each room was the same. The restaurant inside the resort is terrible. It was a 90 min wait to receive your food once you are seated. Not to mention it was a hour to just get seated. The staff is overworked and expressed that management does not care to address or fix the poor customer service issues. I am embarrassed to say I am a Westgate owner at another resort after visiting this resort . The Westgate Brand should be the same and give the same standard of service at every resort. Forget to mention the parking was a total disgrace. Took an hour to just get into the parking lot to check in. Stay away from this place. Do not ruin your family vacation !!! I wanted to shared pictures but not able to attach .
Amazing Vacation!
We had a grand time. The staff was amazing. The accommodations were above expectations. The activity staff knew my boys names. We had a blast! We will be back soon. Don’t forget to look for shark teeth on the beach.
Very bad experience at the Westgate Myrtle Beach Oceanfront Resort!
We checked in late at the Westgate and they never told us how to find the room. It was hidden in an alcove that was not marked as to how to get there. It took an hour to find out room. No help was given with all of our bags and suitcases which kept falling off of the cart. No indoor swimming pool available. It was very windy and cold outside but there was no way to get in the building anyway but the main entrance because they were doing construction. I hated the building and the people at the front were not helpful at all. It was the worst Westgate experience ever! My favorite Westgate Resort is in Branson, Missouri. The Westgate closest to our home in Utah is the Westgate in Park City. At least they have phones in the hallways if you get lost or need help. I would never go to the Myrtle Beach Westgate Resort again. It was awful! They didn't even have most of the amenities that all of the other ones have.
Awful experience. Stay away from this place.
They did not inform us when we booked, that there are no chairs in the room. When we complained about this, their response was - did you ask for a room with chairs? WTF? Where are we supposed to sit - on the floor? Even the most basic motel has chairs in the room? They wanted to up-charge us $100 for a room that had two chairs. The front desk person Jamea, was unhelpful and argumentative and the resort manager was too busy with other complaining people to talk to us. In desperation, I tried speaking to a supervisor at the booking center in Florida and when she eventually came on the line, she too was argumentative and unhelpful. Is this a pattern? She wanted to listen to the phone recording of when we made the booking to see if we asked for a room with chairs! Unbelievable! Fortunately, we were here over the weekend, so did not get to experience the construction noise that everyone is complaining about. But, instead we got a room with an AC/heater unit that did not function properly - it did not heat the room properly- and the shower water was only lukewarm. This place is very busy all day doing timeshare presentations in large rooms to many people. Some, no doubt, having to listen to a 90 minute schpiel about how good this resort is. I don’t think it’s good and wouldn’t touch it with a 10 foot pole. There are many other nice timeshare resorts in Myrtle beach if timeshare is what you want. Now just watch - someone from Westgate is going to post a meaningless response to this post to justify their poor service, and ask to be given another chance. Ha! You only had one chance to impress me, and you blew it. You tried to get an extra $100 from me so that I could have a couple of chairs to sit on in one of your rooms. Probably not the best way for you to have handled this. I will absolutely not go back to a Westgate resort again.
Staff very nice
All I can say is that the CONSTRUCTION noise was not very nice early early morning. There was a very long Long walk to room ! We arrived at very late and at check in was told directions to my room and had to say what? Because I was told go down this hall turn right then turn left go do through four pass the pool go in the other door to our tower then go down the hall to the elevator to the 9th floor get off turn right then right . So I said again what are you kidding me ? I was just explaining to the woman that I had suffered a bad accident and had a bad head injury and I still had to walk all the way to that tower! Because we were in a timeshare apparently we could not be upgraded . So I asked her Can you please provide directions ? So they got a male escort to our room Two woman not offered a luggage rack not offered help with our bags! ? Parking bad , no spa , no room service no jacuzzi , now is not a good time to stay staff was great thus three star the mace to get to and from room was the worst Because if you forgot something you were screwed and have to walk another mile back to your room!