Service animals are allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 677 reviews
A very big hotel. We had only a small room, but it was ok. There is a restaurant in the topfloor with excellent view, we didn’t go there. Its at walking distance to Zenko Ji and Nagano Station. Very friendly staff. We stayed two nights, because of the snow-monkeys. Its a quiet part of town, with cute little shops. I can imagine that during winter this place is more alive.
Japan Holiday 2019
A very nice hotel, it is a business hotel that is very central to the city. The hotel has large rooms with very comfortable beds. There are plenty of seats in the room so you don't have to sit on the bed. The big surprise is breakfast, which is on the 16th floor. It offers great views of the city as you enjoy your breakfast.
Modern hotel in business CBD
arrived late for 1 night stay as part of Inspiring Vacations tour. Ideal location near train station,supermarket and eateries,which were limited at that hour.Our room on 9th floor consisted twin beds with plenty of room to open out bags and backpacks..In and out o/night so little time to visit city other than from bus departure
Well located with mountain views
A short walk to the hotel (you could take a bus or taxi easily too). Our twin room was very clean with great views of the city and mountains. Breakfast buffet was extensive. Friendly staff. Well located for visiting Zenkotji temple and other restaurants.
Good overnight stay
My partner and I recently stayed at Hotel JAL overnight as we made plans to see the snow monkeys during our trip to Japan. We rented a car to drive to Nagano, parking is onsite and was easy to find and we were directed to a spot easily enough was approx $10 for the night AUD. Check in was quick and the staff were friendly. The room was small but an okay size for a Japanese Hotel. The location is great - 10 minutes walk from Zenko-ji Temple which is a must see and close to by to shops and restaurants and 7-11. Also, was just over an hour to drive to the Snow Monkey Park. Overall, good for a short stay.