Hotel Mercure Nancy Centre Place Stanislas

I forgot my vow to never stay at this chain, I was once again fooled by fabricated reviews. This hotel is In a noisy main Street, 3 blocks from the nice square they show on the pics. The reception is the same horrible mess you see in all Mercure hotels. The staff are rude, especially the pregnant ‘Manager’ who gave me a nasty, little room on the first floor which was incredibly noisy from the street below and next to the lift. She refused to change my room. She also gave me the wrong room number 1105, which did not exist so the cleaning lady opened room 115 for me as my key would not work. I was not sure and went back to ask the receptionist and she was very rude, and aggressive and claimed I should have worked out my room was 105 even though she had clearly written 1105??? Later I called for an iron and after waiting 20 minutes gave up and wore my wrinkled clothes. I asked Another receptionist why the iron was not brought and she just shrugged and said as you can see I am housekeeper, bartender and reception... I know the French can be rude but this was beyond acceptable. My short trip was ruined, I cancelled my second night and will be leaving this unpleasant little city and unwelcoming people as soon as I can and I suspect I get no sleep from the cars and drunks outside my room that I can hear as if I am sleeping on the pavement...Nancy you Charmless, bore, you were a waste of time and money.

This was our first time to Nancy and after a six hours drive we landed in this beautiful hotel. Receptionist was very welcoming and nice, check in was smooth and easy. Rooms are fantastic, new and comfortable. The hotel offers a parking just in front of the exit with a rate of ~€15 per day. Breakfast is ok although we wouldn’t recommend. The COVID measure are a bit strict especially the one direction circulation where you really have to go through the stairs going down from your room. A very big problem was getting from your down where you literally have to go through the escape stairs and as shown in the photo you open the door to find one step down on your way, with kids this might lead to accidents. Overall the hotel is highly recommended and I hope they’d review their exit procedures.

The hotel mercure is a nice hotel, nice new rooms and it’s fine to have your car parked in the garage. The only complain was the breakfast. This could be better! € 16,50 p.p. Without egg’s, cheese etc. Is overprised

We enjoyed our stay in the Mercure Nancy Centre Place STanislas. Central location and a very good well equuipped room. Convenient that the hotel has its own parking garage. The only minus point was the the very small bathroom

Last week we were in Mercure Nancy. It is in need of reform, excellent location, public spaces outdated, rooms are small and airco was not working, we got another room. Overall stay was fine, but don’t get your hopes up!