Extended Stay America - Chicago - Naperville - West

Starting at

$ 131

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TripAdvisor Review

Based on 112 review

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This lovely hotel can be found in West Chicago. null can make good use of the wireless internet connection available at the public areas of the null. Extended Stay America - Chicago - Naperville - Wes offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day ...

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Property Info

This lovely hotel can be found in West Chicago. null can make good use of the wireless internet connection available at the public areas of the null. Extended Stay America - Chicago - Naperville - Wes offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipment24 hour receptionFree wireless internetWheelchair access (there may be some limitations)Coffee / tea in common areasThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilityIlluminated path to the entranceWheelchair accessible bathroomEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    43

  • Very Good

    17

  • Good

    10

  • Reasonable

    10

  • Bad

    32

Travelers profile
  • Business

    41

  • Couples

    14

  • Solo travel

    19

  • Family

    26

  • Friends getaway

    3

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Will never be back!!!

Reviewed 19 march, 2021

The manger here has a very nasty attitude!!!! Some one had went in my room. I called front desk to see why someone had been in my room. The manager states that no one was in my room. So we went back and forth about it. He never once gave me a chance to tell him how I knew some one had been in my room. Then he stated that we have nothing to talk about and I could check out if I wanted to. And I did check out a day before my time was up. I didn't receive any money back. 🏃

296chantell

All work n a lil pleasure

Reviewed 13 may, 2020

My stay here is very pleasant,warm comfortable and fun.... Kyla was the first whom I met and promptly took care of me gave me a wonderful room, and continues to make the stay as wonderful as her smile and charisma, kindness. Cheryl brings her own every day, she makes sure to ask me how my day was and if I need any services.... Jennifer has a great presence about herself she also treats the house guests as family... Jamal,Dashawn,Ella n Rosalyn really pay attention to detail in my room they really make it feel like a different house every time I walk in the door when they service the room... And then there is Mr.Moe who is has done an excellent and I mean excellent job in providing this establishment with such a well talented staff....

Jason F

It was an unpleasant experience.

Reviewed 28 july, 2019

The restaurant and coffee shop are nearby and that made me want to stay there. However, I stayed there last week and left in three hours. I decided to stay at another hotel nearby. The room and the kitchen were not clean at all. It was unpleasant to stay there and seeing the broken drawers. I will never stay there again.

Lily T

Stay away from this nightmare

Reviewed 11 march, 2019

I was hoping that not all the Extended Stays didnt look like halfway houses, but unfortunately, this hasnt been an exception. The hallways are dark and dank. Floors are filthy. Elevator floor was so dirty and just got worse. I stayed for 2 days because of being on call and it was bad. Hallway smelled of smoke, toilet had a orange iron ring in it. Later in the afternoon, my fiance came to visit. Our door was locked with the extra lock on it. Someone used a ket to open our door and quickly left when they realized someone was in there. I ran to the door. Opened it and I heard a door close around the corner of the hallway. When we told the front desk, they acted unconcerned and kept insisting that no one else had a key. After two days in this nightmare I was glad to leave. Bed underneath looked like it hadn't been vacuumed in months. These are run down flop houses. I'll never go there again.

Stchick48507

A little effort could make this a better hotel

Reviewed 3 december, 2018

We booked through another website and realized a savings from the standard rate. The hotel was a decent value for the price paid. It was fairly clean and comfortable but dated. No undue noise from other guests. With a kitchen in the suite, we intended to make breakfast for ourselves and my son's family; also staying the night. No kitchen items in the suite although they had simple items at the front desk: a bowl, a fork and a plastic spatula for flipping pancakes or eggs on a griddle. This griddle we had the foresight to bring ourselves and it was fortunate we did as that was missing from the kitchen also. The silliest thing we found, though, was the genius that installed the refrigerator into the room must have been directionally challenged (see photo). What Mensa candidate installs a refrigerator with the door against a wall? Take the half hour necessary and switch the opening hinges!! The toilet also needed to be plunged before it would flush. With so many choices in the area, I will be careful about selecting another hotel in the future

Oneshotchasem