Based on 112 review
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This lovely hotel can be found in West Chicago. null can make good use of the wireless internet connection available at the public areas of the null. Extended Stay America - Chicago - Naperville - Wes offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night.
Check-out ends at: 11:00
Will never be back!!!
Reviewed 19 march, 2021
The manger here has a very nasty attitude!!!! Some one had went in my room. I called front desk to see why someone had been in my room. The manager states that no one was in my room. So we went back and forth about it. He never once gave me a chance to tell him how I knew some one had been in my room. Then he stated that we have nothing to talk about and I could check out if I wanted to. And I did check out a day before my time was up. I didn't receive any money back. 🏃
All work n a lil pleasure
Reviewed 13 may, 2020
My stay here is very pleasant,warm comfortable and fun.... Kyla was the first whom I met and promptly took care of me gave me a wonderful room, and continues to make the stay as wonderful as her smile and charisma, kindness. Cheryl brings her own every day, she makes sure to ask me how my day was and if I need any services.... Jennifer has a great presence about herself she also treats the house guests as family... Jamal,Dashawn,Ella n Rosalyn really pay attention to detail in my room they really make it feel like a different house every time I walk in the door when they service the room... And then there is Mr.Moe who is has done an excellent and I mean excellent job in providing this establishment with such a well talented staff....
It was an unpleasant experience.
Reviewed 28 july, 2019
The restaurant and coffee shop are nearby and that made me want to stay there. However, I stayed there last week and left in three hours. I decided to stay at another hotel nearby. The room and the kitchen were not clean at all. It was unpleasant to stay there and seeing the broken drawers. I will never stay there again.
Stay away from this nightmare
Reviewed 11 march, 2019
I was hoping that not all the Extended Stays didnt look like halfway houses, but unfortunately, this hasnt been an exception. The hallways are dark and dank. Floors are filthy. Elevator floor was so dirty and just got worse. I stayed for 2 days because of being on call and it was bad. Hallway smelled of smoke, toilet had a orange iron ring in it. Later in the afternoon, my fiance came to visit. Our door was locked with the extra lock on it. Someone used a ket to open our door and quickly left when they realized someone was in there. I ran to the door. Opened it and I heard a door close around the corner of the hallway. When we told the front desk, they acted unconcerned and kept insisting that no one else had a key. After two days in this nightmare I was glad to leave. Bed underneath looked like it hadn't been vacuumed in months. These are run down flop houses. I'll never go there again.
A little effort could make this a better hotel
Reviewed 3 december, 2018
We booked through another website and realized a savings from the standard rate. The hotel was a decent value for the price paid. It was fairly clean and comfortable but dated. No undue noise from other guests. With a kitchen in the suite, we intended to make breakfast for ourselves and my son's family; also staying the night. No kitchen items in the suite although they had simple items at the front desk: a bowl, a fork and a plastic spatula for flipping pancakes or eggs on a griddle. This griddle we had the foresight to bring ourselves and it was fortunate we did as that was missing from the kitchen also. The silliest thing we found, though, was the genius that installed the refrigerator into the room must have been directionally challenged (see photo). What Mensa candidate installs a refrigerator with the door against a wall? Take the half hour necessary and switch the opening hinges!! The toilet also needed to be plunged before it would flush. With so many choices in the area, I will be careful about selecting another hotel in the future