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The following services and amenities are available, but with reduced service: Fitness Center, On-site Restaurant(s), Pool, Room Service.The following services and amenities are currently not available: Concierge, Executive Lounge, Valet Parking.The Premier Choice for Naples Florida Hotels.. How May We Delight You? The Hilton Naples Hotel is ready to exceed your expectations. From well-appointed guest rooms and complimentary hotel amenities to award- winning dining onsite at Shula's, you'll enjoy an upscale and relaxing atmosphere. Whether your stay with us is for business or pleasure, our dedi...More details
Check-out ends at: 11:00
Views of parking lot or Plant nursery- and balcony, really????
Reviewed 8 january, 2022
So what they don't tell you is that he hotel is on a highway with strip malls and lots of lots of motels (which are all pretty similar to his hotel). It's a long drive to Fifth Avenue and to the beaches. And the pool and hot tub (both of which reek of chemicals) are adjacent to the highway and look out onto the back of a plant nursery. And our hotel room window did not open and they wanted to charge me $30 for a room with a balcony- but to call it a balcony is a joke- its a 6inch wide juliette balcony at best. So you figure Hilton customer service would make up for all that...um, NO. On Christmas morning, with two kids in tow, I asked front desk for a place to have breakfast- they sent me to a place which was closed. We drove back and figured we would just eat at Shula's steakhouse in the hotel (which the front desk had neglected to tell us actually served breakfast). But when we came back, at 10:15 we were told Shula's has finished serving breakfast (though dining room was full). We asked where the nearest Starbucks was, and the manager, with great disdain, told us everything was closed and we were out of luck. Another front desk agent told us she just remembered that there was apparently a place called Blueberry's two minutes away which was open (and which they neglected to tell us about the first time) but that we would never be able to get a table there. FYI, both Starbucks was open and Blueberry's sat us down immediately. Also, beach chairs- the Hilton's selling point is they give you beach chairs, water and towels (but NO umbrella, and let me tell you, you need an umbrella on Naples beaches) . But what they do NOT tell you is that it's only two chairs per room. So if you have a family room, you still get two chairs and two towels. And the beach shuttle? ha. Good luck getting a seat on it. The hotel actually told me several times to get an Uber (I can get my own Uber, thanks, but I stayed here b/c you provided beach shuttle, no?) Did I mention that when you pull up to unload your car with the beach chairs and towels, the bell hops stand there and watch you unload your car???? and this hotel is causing more landfill than I thought possible. They put this tiny tubes of conditioner and shampoo in the bathroom- if you actually have hair, you will use an entire tiny tube each time you shower. When you ask for more shampoo, they are offended. I stopped asking on day two and went and bought my own shampoo and conditioner. Hilton, for the love of the environment, maybe give bigger tubes/ bottles? or like many responsible hotels, use biodegradable paper tubes for the shampoo/ conditioner/ shower gel? For $550 a night, I would not do it. You can stay at any of the all-suites hotels with free breakfast and highly chlorinated pools on the same strip for far less. this is a Hilton in name only.
Outstanding stay in Naples
Reviewed 3 january, 2022
We stayed for 4 nights over this past New Year's weekend. The hotel is a great place to stay if you are in Naples. The staff is very accommodating and they have a lovely pool, great restaurant onsite (Shulas steakhouse) and a shuttle bus that will take you to the beach and back. The hotel provides towels, a beach chair and water. The rooms are spacious, very nicely decorated and there is a lovely lobby too. You cannot go wrong!
We Ended 2021 Right at Hilton Naples
Reviewed 2 january, 2022
Four night stay to close out 2021, hotel is close to Clam Pass Beach and 5th Avenue. Cashed in some HH points and got a nice 4th floor King room. Staff very professional, friendly and attentive. Daily housekeeping just like the old days. Pool and spa clean and well-stocked with towels. The only thing we missed was the Executive Lounge (closed due to COVID) but otherwise a great stay. Highly recommended.
Reviewed 31 december, 2021
Overall, the service was decent. The front desk was very accommodating in lending our rental bikes, handing out cold drinks, and providing quick feedback. We have been going here for years and will continue to stay here.
Stop Over Exploring Naples
Reviewed 28 december, 2021
Great clean and quiet hotel. Walking distance to one of the best (and cutest) coffee shops in Naples and short drive to many excellent restaurants. We had a great stay and the front desk personnel were extremely kind and helpful. We checked in quickly and in our room fast as well.