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The beach hotel is around 8 km from Cerro Calvo in Ponta Negra and about 4 km from Praia dos Artistas (Artists’ Beach). The establishment is surrounded by the second largest urban forest in the world, in the city known as the Bride of the Sun. This privileged location places the beach...
More about the hotelThe beach hotel is around 8 km from Cerro Calvo in Ponta Negra and about 4 km from Praia dos Artistas (Artists’ Beach). The establishment is surrounded by the second largest urban forest in the world, in the city known as the Bride of the Sun. This privileged location places the beach hotel some 500 metres from the beach, allowing guests to enjoy maximum relaxation during the holiday. The hotel is roughly 32 km from Augusto Severo International Airport. Facilities The establishment was renovated in 2011. The establishment comprises a total of 330 accommodation units. A lobby and a reception are available to guests. Lift access is provided to the upper floors. Internet access and wireless internet access are available in the public areas. Gastronomic options include a restaurant, a dining area, a breakfast room, a café and a bar. Shopping facilities are available. The grounds of the establishment feature a playground and an attractive garden. Additional features of the establishment include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or car park. Among the additional services available are a childcare service, room service and a laundry. Rooms All accommodation units feature air conditioning, central heating and a bathroom. Bathrooms with wheelchair access can also be booked. A balcony completes the range of amenities available in most rooms. Many of the rooms also offer a sea view, adding to the ambience. Each accommodation unit features a double bed or a king-size bed. A safe and a minibar also feature. The kitchenette features a fridge. Each accommodation unit offers internet access, a telephone, a TV, a radio and a stereo system. Wheelchair-accessible accommodation units are also bookable. Each of the bathrooms features a shower and a hairdryer. Sports/Entertainment The establishment offers an outdoor pool and a children's pool. Sun loungers and parasols offer the ideal way to unwind. A hot tub provides an opportunity for relaxation. Various refreshing drinks are available from the poolside bar. Leisure options at the establishment also include tennis, a gym, a sauna and massage treatments. Further available options include a kids' club. Meals Various meals and board options are bookable. Guests can choose from breakfast, lunch, dinner, B & B, half board, full board and All-inclusive. Alcohol-free drinks and alcoholic drinks are available at the establishment. Payment The following credit cards are accepted at the establishment: American Express, VISA and MasterCard.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
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Don't believe the pictures.
This place is TIRED and uncared for. Maybe in years past it was luxury, but now it's depressing and pretty much uncared for. We paid in advance to spend a week there during a recent basketball tournament, but left after 2 nights to a real 5 star hotel up the street. Our first room was in some inner core lower level, dark, depressing, no closet, no towels, an empty mini fridge. The elevator was broken. There was no one to greet us on arrival to take our bags or any baggage carts to use. We immediately changed to a room down the hallway from the pool area. Once again, dark, depressing, no closet, empty mini fridge and a moldy stench to boot. Most days the toilet wouldn't flush & our "view" was of a decrepit tennis court and of the outdoor ventilation system. They added some decor to try to modernize, but it was like putting lipstick on a pig. The "lock box" was a joke. You could just pick it up and walk away with it and had some lock on it that didn't work. The place hasn't been maintained in what looks like years. I read mixed reviews about the place, but, like others, relied on the photos included...do not make that mistake. The pools were in need of updating, but the view from the ocean side of the hotel & pools were lovely. Breakfast was adequate, but definitely nothing to write home about (and in comparing to the next hotel, Sehrs, up the street.....no comparison whatsoever). People say that it's a good hotel for Brasil standards? Maybe for Brasil standards of a 2-3 star hotel. Do not be fooled. This place is a dump & has not been maintained. All of the families there were disappointed that very few activities were there for kids. The one and only store was closed the whole time we were there. We heard that the hotel is actually about to close. I hope this is the case so some other company can turn it into something beautiful.
Worse service and hotel!! NOT WORTH THE PRICE
I would like to rate this hotel as a 0 star ⭐️. When we first arrived the reception wasn't very nice at all. After we check in the room was horrible, my wife and I were sick, as sooner we got in the room, it was smelling so bad like mould, we found heaps of dust in the room and when we complied to the manager he didn't care and didn't like because we requested to change the room. We tried to find the policy to cancel the booking and they ignored us completely. Never said sorry or tried to find a solution. We were both sick and the allergies just got worse with the mould smelling. We also found mould in the walls. Do not go to this hotel it is the worse place to be. Natal has better places with better prices, this hotel is very priced for what you get.
The pools are great and breakfast OK
This hotel needs " Big ... BIG ... update" is old ... (in Web looks much better ) familiar environment and unsophisticated location: Reasonable but you need a car (taxi) and no free parking Rooms: Bad beds and bad pillows, satisfactory air conditioning , cleaning and room service is ok The worst: free WiFi is very bad ....no shampoo and/or conditioner... and few plug socket ...
Not bad
The hotel location is really good, in front of the sea. A lot of swimming pools for every age. The rooms are not bad, but many families were claiming about not having the remote controls for air conditioned and television. In tripadvisor is saying there is free parking and it's not free anymore (R$ 10,00/day). The breakfast is not amazing, but it's not bad. If you want to spend more time in the north region of Natal and the beaches from north region you will be well located close to the new bridge. If you don't know Natal it's recommended to find a tour guide known by your friends. My recommendation is Paulo (Rodrigo Santoro) he is licensed by Embratur, he is very funny and knows a lot of beaches in Natal even the ones which you won't visit with the biggest tour companies. He's contact is (084) 8851-8297, you can contact him through whatsapp or calling him. If you need help in Natal it's good to know someone who knows good places and good food.
An unpleasant surprise!
This hotel is old and is in urgent need of a complete renovation. Everything is old and run down...roaches and ants in the room! no shampoo and/or conditioner...charging for towels for the pool?? I would not recommend this hotel to anyone!