Hideaway at Royalton Negril

Starting at

$ 204

TripAdvisor Review

Based on 2146 review

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The birthplace of reggae and home to some of the Caribbeans most beautiful beaches Jamaica is the ideal destination for travellers looking to soak up the sun and experience local island culture. With a range of family-friendly resorts and adults only properties to choose from along the coast theres ...

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Property Info

The birthplace of reggae and home to some of the Caribbeans most beautiful beaches Jamaica is the ideal destination for travellers looking to soak up the sun and experience local island culture. With a range of family-friendly resorts and adults only properties to choose from along the coast theres something for vacationers of all ages and travel styles. Set along the famous white sands of Negril-Hideawy at Royaltone Negril Resort and Spa is the perfects esvape for singles-groups and couples looking for an elegant adults only resort in Jamaica Guests can savor gourmet cuisine-sip artfully prep...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

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Travelers rating
  • Excellent

    1543

  • Very Good

    329

  • Good

    162

  • Reasonable

    54

  • Bad

    59

Travelers profile
  • Business

    6

  • Couples

    1111

  • Solo travel

    44

  • Family

    348

  • Friends getaway

    398

Scores Summary
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  • Rooms

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Water aerobics in Jamaica

Reviewed 22 january, 2022

Dynamic and enthusiastic instructor (Lindo). Session pushed us all but adapted to suit those of us taking part - beginners to experts! Overall highly recommended at the Hideaway Royallton and GREAT FUN!

O9945HMruthh

Really enjoyable honeymoon destination

Reviewed 21 january, 2022

We went to stay at the hideaway royalton negril for 2 weeks for our honeymoon. We had a great time and the resort pools and beaches are great. We would recommend the swim up rooms and use of the hideaway if you want a more relaxed couples vibe. We also used the spa services which were good and had a romantic beach dinner. These cost extra but were good, especially the romantic dinner and our server Noraldo was really good. The hideaway bar staff and vibe team (entertainment team) were also great. The Food overall was great although sometimes it wasn't super clear what vegetarian options there were so it would have been good to have more access to menus for the restaurants in advance or more descriptive menus. There were some separate restaurants for hideaway guests including a chef out making e.g. jerk chicken which worked really well. There was also a takeaway pizza and coffee shop which was cool. Its worth taking lots of smaller bills for tips throughout.

498karenr

The rooms and property are nice but the customer service is horrible.

Reviewed 20 january, 2022

I stayed at this resort few days ago and from the checking to the end have been horrible. I checked in and was greeted with the standard greetings but the body languages was a total turn off. They appeared to treat whites people way better than their own black people/ to include locals. Guests walked up and down the buffet restaurant without wearing mask. Persons used their hands to serve themselves while the staff watches. I wanted packs of coffee at their main lobby cafe and was told I need to pay for it. The staff said it cost $25 but she could give me for $20. I asked if I can pay using my card and she said no, as it would be complicated. This shows that their down staff are robbing them. I asked for items to come to my room and it took them hours after several calls. At one point I had to go down to the front desk. There were more issues, however, I spoke to Management who offered me a compensation which I was not interested in. She were to call me back and she never did. There were more issues but its a waste of time as these people doesn't seems to take feedback/review seriously.

zc1900

Ruined honeymoon!

Reviewed 19 january, 2022

Will start with the positives. Chana and Dwight on hideaway bar and the vibe team. Room was lovely. Unfortunately that's where it ends. We booked the hideaway for our honeymoon. Speaking to tui staff it came highly recommended. Firstly we booked the swim up room as it was a special occasion. The swim up room was a waste of money due to it only being in the sun for an hour in the morning. Also the sun goes behind the hotel by 2pm so you are either forced to move to the other side of the hotel (not adult only) and full by that time or the hideaway beach but by that is also full. Also booking adult only you would expect complete adult only. There was only 2 adult only restaurants that were only open on set days. The rest was open to both sides of the hotel. The food in the themed restaurants was pretty good and the food in the buffet was pretty standard for mass cooking. Lobby bar was nice to chill out in of an evening but then this shuts at 10pm so you are then left with 2 options. Martini bar. Full of pissed parents letting their kids run riot or rude Americans that can't wait more than 5 seconds before shouting at bar staff for their drink. Sports bar. Ok if you like sports and shouting at a TV. Lastly and this ruined our honeymoon and the reason I will never return to this hotel and possibly the country. 3 days before we was due to leave. Popped back to the room to find the drinks man topping up the fridge. Nothing unusual here apart from he looked like a rabbit caught in the headlights. I stayed in the room until he left. Checked our bags to find over $300 missing. Reported it to the tui ambassador who first started with should have used the safe (yes perhaps we should have done but this should not give them a right to go through our stuff) she then got the security to pop to our room to take a statement. We then found ourselves getting questioned as if we had spent it on an excursion or misplaced it. Got told there would be a follow up call. That did not happen. So can only assume this happens often and gets forgotten about.

chesneyw2022

Best trip ever

Reviewed 18 january, 2022

This was an amazing place and an amazing experience. The workers are very nice and take time to interact and make your stay special. Shoutout to Chana (chickpea) and Dwight at the hideaway pool. They made the trip special for me and my family.

timothyhF3899JA