TripAdvisor Rating
Based on 65 reviews
See all**Property Location**.With a stay at Best Western Comfort Business Hotel in Neuss (Hammfeld), you'll be within a 15-minute drive of University Hospital and Konigsallee. This 4-star hotel is 8.5 mi (13.7 km) from Messe Duesseldorf and 10 mi (16.1 km) from ISS Dome. Distances are...
More about the hotel
nice hotel in convenienet area, could do with air conditioning
nice hotel in convenient area: shopping centre nearby + lovely walks along the river Rhine within walking distance to town centre for shopping and sight-seeing lovely breakfast: nice German bread and srispy rolls large room and bathroom, quiet location beds had some waterproof blanket which made it feel very hot and uncomfortable
each time again
The room was big and offered all I need. The bed was good and I could sleep very well. The TV was a big flatscreen-tv which offered a lot of progams. The bathroom was friendly and clean. The shower was working very well. The breakfast offered something for everyone - sausage, cheese, Marmelade, fruits, vegetables ... . The coffee tasted very well.
I do not recommend
I honestly do not recommend. The room smell of cigarettes, all my clothes have the smell. Staff are uninformed and mislead. In addition, the hotel is away from Düsseldorf. To get to the center you have to spend a minimum of one hour in trafić jams.
4 stars really?
When entering it has the appereance of a low budget hotel. This impression unfortunately will not be any different when entering the room. Curtains are retro and the bathroom really needs an upgrade. Poor breakfast. In the morning 8am cleaning started vacuming the room next door. No positive things? Staff is friendly and service minded.
Very underwhelmed by the quality of this Best Western Hotel
I have stayed at other Best Western properties in Europe and had terrific experiences. That was not the case here. From the time I walked into the lobby and smelled cigarette smoke the tone was set. Smoking is allowed in 3rd floor rooms, but just like having a 'smoking' section in a restaurant the smell permeates the building. Beware, if you are at all bothered by cigarette smoke, steer clear. The rooms are still keyed with the metal keys, so it is apparent it has been a long while since any updates have been done. It was reminiscent of travel experiences in the 1980's. The carpeting was in need of a cleaning, as was the facility in general. The white sheers in the room were tinged gray. Bathroom was very dated. Furnishings very dated. I made the mistake of looking at one of the pillows (without the pillow case), and elected to use my rolled up coat as a pillow for the night. No restaurant for dinner. So if you arrive late, it's a taxi ride back to city center for dinner, or just don't eat. There was something about the bar delivering drinks and snacks as room service, but I didn't explore that option. Internet service, while included in my $247/night rate, was spotty and ended up being more trouble than it was worth because of connection issues. Not an option I would ever chose again.