Service animals not allowed.
Values releated to taxes and administratives fees are alreadyincluded at the moment of purchase at the HURB website. No further fee payment of any kind is required once purchase is complete.
Based on 648 reviews
We stayed for 2 nights the personnel was excellent very very helpful and nice the views are nice and the rooms are nice and roomy not fancy but rather rustic. We enjoyed our stay will probably stay here again if in the area.
Review for the staff
Best place to stay in the area. Comfortable rooms, corporate staff and moreover their restaurant staff is overwhelming especially Tugba, Elif and Betul. These guys were no less than family as they serve best food which not only satisfy our stomach but our hearts also. Good luck❤️
Stone room like hotel
overall, a good hotel with stone cave village view, nice food and meals. The only thing I missed in the room is a hot water maker, if I need to have that, simply got to Resto with one dolar fee,,, nice setup :-) My apology, I couldn't subimitted pictures.
Very nice hotel with really good service. We booked double and triple rooms. Both rooms were very clean, provided with all shower stuff (shampoo, conditioner, shower gel, cotton pads etc), there is hair dryer, all types of towels. Rooms are very big and as we stayed in November 2020 it was really warm in the hotel however outside was cold. Perfect breakfast, open buffet, all hygienic measures were followed. Wide range of cheese, very tasty menemen and figsm coffee and tea unlimitted. Also the restaurant has a terrcae so you can enjoy the evening there. Staff are very friendly and helpful. Special thanks to ms.Mensure, she advice us which places to visit and gave the map. Also special thanks to the staff at the restaurant, to spend evenings htere was really wonderful. The location is perfect as its about only 2 min by car to the center and same time the hotel located in a very calm place. Also early in the morning you can see the baloons from the terrace if to get up early. If we come again to Cappadocia, we will for sure stay in this hotel. Very recommended. Thank you very much for a warm welcoming us Goreme Kaya Hotel.
could use some improvement
I enjoyed staying at this hotel, however three points visitors should be aware of: The pool and the spa is closed!!! we explicitly chose this hotel so we can swim indoor and have a massage/ time at the sauna at the comfort of our hotel, but it was closed "for corona" while every other spa/pool was open in the entire country, little misleading. The internet does not reach the rooms. idk what it is for hotels in the 2020 not making a big deal out of not having internet in your room. internet is pretty much essential these days. The customer service at the restaurant is horrible. I dont know what it is and the old men working there but they give off an extreme hostile vibe. the supposedly hotel dishes aty breakfast were c o l d, not heated throughought the breakfast time and left uncovered. v v weird. the customer service at the reception was nice tho. Also, they do not clean apparently because of the virus.. that is a little odd for me. I think that a worker can clean and dispose of her gloves after each room. at least day after day or something but not once in 8 days.