Holiday Inn Express New Albany
Starting at
$154
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TripAdvisor Review
Based on 154 review
See all
This lovely hotel is situated in New Albany. This hotel offers a total of 49 accommodation units. No pets are allowed on the premises.
More details
TripAdvisor Review
Based on 154 review
See all
This lovely hotel is situated in New Albany. This hotel offers a total of 49 accommodation units. No pets are allowed on the premises.
More details
This lovely hotel is situated in New Albany. This hotel offers a total of 49 accommodation units. No pets are allowed on the premises.
Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
restaurant
Elevator
Luggage storage
TripAdvisor
Excellent
67
Very Good
33
Good
22
Reasonable
15
Bad
17
Business
36
Couples
30
Solo travel
12
Family
59
Friends getaway
7
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 17 April, 2021
We did get a third floor room, per my request. We heard a dog barking, and my husband said he is fine with dogs but hotels should assign them to first floor rooms on the end. The desk clerk was helpful. I found it interesting that they had put out free pizza in the dining area-no mention or notes about it (and no attendant serving it). The hotel needs renovation-the stain on our room carpet indicated to me that either it was not cleaned adequately or the carpet needs replacing. Desk clerks wore masks, but there were a number of guests who did not wear masks. If not wearing a mask, they still entered the dining area. Apparently, masking is not a priority. The small elevator is not clearly marked, and their luggage cart was difficult to maneuver into the elevator. Overall, we thought this hotel needs to be updated.
CherylD997
Reviewed 20 December, 2019
Very excellent value. Clean. Extremely courteous staff. Check-in fast and accurate. Zero balance check-out ready first AM. Excellent well priced restaurants near. 6:30 breakfast was ready at 6:00 AM. ALWAYS welcoming treatment when staying in the South. I will be back
Brad S
Reviewed 10 November, 2019
Stayed here one night in November. Very nice hotel. Very clean. Room was nice. Front desk staff were great. One of the best hotel breakfasts we've ever had. The lady working at the breakfast area was exceptionally friendly and helpful. Would stay here again in a heartbeat.
glm3864
Reviewed 11 September, 2019
Our motorcycle group was riding through MS and this Holiday Inn was most convenient. The young woman at the desk was very friendly and helpful, however that is where the good experience ended. The carpet in the hallways was filthy. The room smelled musty and the bed felt like I was sleeping on the box spring. The carpet in the room was filthy and I didn’t want to take my shoes off. The swimming pool was green, so no after ride swimming for us. The free morning breakfast bar had a good variety. Eggs, bacon, cereal etc. To top everything off, our rooms were charged twice on our credit cards. I would not recommend staying at this hotel until they make some changes.
paulasharley
Reviewed 10 August, 2019
Stayed at the hotel while traveling back home. It must be an old Holiday Inn renamed. My room was run down. The bathroom had a strong chlorine smell. The desk chair was broken - see picture. I will say the front desk staff was friend and helpful. Absolutely not what I expect from a Holiday Inn Express. Do yourself a favor and stay somewhere else!
Ed K