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Conveniently located off Interstate 35, this Wingate by Wyndham New Braunfels is near many local restaurants, Historical Gruene, Canyon Lake, Schlitterbahn Water Park, and our great shopping center Tanger Outlets of San Marcos which is only 9 miles away from our hotel , visit their site to see more information about this wonderful Center at www.tangeroutlets.com/sanmarcos/areainfo. Ideal for both work and play, this smoke-free lodging offers complimentary hot breakfast, complimentary internet, fitness center, hot tub, indoor pool, laundry and dry cleaning services, meeting and conference rooms...More details
Check-out ends at: 11:00
This hotel needs an overhaul
Reviewed 16 november, 2021
We recently stayed at this property and we will not return unless they do a major overhaul. The carpet in the room had huge stains and the beds were super uncomfortable - it felt like we were laying on metal bars and the pillows were like bags of concrete. The shower head didn't work properly - when you pulled up the lever to turn on the shower, half of the water came out of the spout, leaving you with no water pressure. The breakfast options were watery eggs and nuked sausage links...they should just offer coffee and Texas shaped waffles. We were disappointed that this hotel had gone down hill from the last time we stayed in 2018, we won't be back.
Don't Trust anything Wyndham
Reviewed 4 october, 2021
For the second time recently, I have been terribly disappointed by a Wyndham Hotel. They clearly do not have standards that they require hotels with there name to live up to. This one stinks, the rooms are not clean (at least the two we were in). We got there and the bathroom was filthy. Rather than clean it, they moved us to another room with a filthy bathroom. It was getting late so we stayed the night (big mistake--both of us woke up with stuffy heads due to whatever was blowing out of the air conditioner) and moved to a hotel down the street (Homewood Suites by Hilton--Highly recommended). Even though we left early in the morning and they knew why, they only refunded one of the two days we had prepaid. It really didn't matter--we would have eaten the entire amount to get out of that place.
Reviewed 20 july, 2021
Room was dirty, stained carpet and bed skirt. No hot water Please read feedback before you waste your money Horrible stay, just horrible The staff was nice to use but no resolution to the problems we experienced.
The WORST....1 STAR IF I COULD!
Reviewed 15 july, 2021
This property is utterly disgusting! We made a reservation here for 1 night due to attending a wedding in the area. The AC was not working & we were given a box fan and told maintenance would be in on Monday. The furniture, carpet, & bathroom were all dirty and you would not dare walk around without shoes on. We were unable to stay the night, checked out immediately after the wedding due to the heat and non-existent cleanliness. We were forced to drive home, another 5 hours at night, just to avoid sleeping at this hotel. I wouldn't recommend this hotel to anyone, ever! Stay clear of this property. The general manager, Gene would never return multiple attempts to reach him. Chris the property manager did take my information several times and I also left a message for Gene with no return call. Wingate really needs to be concerned with how this community is being managed at the property level!
Rude staff and dirty facilities
Reviewed 12 july, 2021
A few members of our group were rudely told to leave the pool on the first day. Elevators were dirty and slow. Breakfast replenished slowly. Mildew at bathtub caulking. No room service during stay, had to bring dirty towels to the front in order to requests more.