Based on 446 review
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Facilities The establishment features various services and facilities for a comfortable and relaxing stay, including internet access, wireless internet access, a restaurant and a bar. Rooms A safe is also available. In the accommodation units, guests will find internet access, a telephone, a TV and wireless internet access. Sports/Entertainment Sport and entertainment options are available at the establishment. The establishment features an indoor pool. Leisure options available to guests include a gym. Meals Breakfast is bookable as a board option.
Check-out ends at: 11:00
Business Facilities / FacilitiesCoffee/Tea Maker
Hotel is a homeless shelter now
Reviewed 4 july, 2021
It shows how bad management is there. They still are listed here but the hotel was sold to the county and is a homeless shelter now. They did a renovation to get it up to Sheraton standard and to remove mold. Now they sold it. Makes no sense. Very sad!
Hotel is closed
Reviewed 22 march, 2021
I booked this room last August 2020 via Hotels.com for May 2021 weekend. It was by chance that I had checked the hotel by google it today and found that it was permanent closed. I didn't get any notification and it was good thing i checked now because had I showed up with my confirmation, I would find that it's now a homeless shelter. They should have informed customers who've made future reservation.
Very nice hotel
Reviewed 1 december, 2020
We had a King suite for a little mini vacation. Rooms very spacious and clean, Amenities and kitchen facilities were great. We just did not like the fact that while we were charged for two days, on the second day the room was not made up at all. We had to ask just to get fresh towels, soap and coffee etc. They blamed Covid... They have a pretty nice gym which we used. The hotel was not too full and we got an upper floor. The reception said that the top floor was full. All in all it's a great hotel with a very elegant lobby. Will recommend.
Reviewed 31 october, 2020
I had a brief stay at this property but it was good. There were good controls in place for COVID but I wish the lounge was open to pick up a water or soda as it looked very nice. Due to the closed road, it’s a little challenging to get to the hotel depending on where you’re coming from, so follow google maps directions.
The Place for “No.”
Reviewed 18 september, 2020
No is the word of choice here at the Sheraton. No restaurant, no fitness center, no maid services, no fresh towels, no problem solving and the big surprise - No hot water. We’re here four days you may want to mention that at check in. It’s a difficult time for all of us but a business should try to soften things for their clients. I do for mine and I’m not even in the service industry. After 22 years as a Marriott member I can assure you having an elite status “ain’t what it used to be” and staying at the Sheraton Downtown Wilmington is a cold experience indeed.