Sheraton New Orleans Hotel

Starting at

$ 171

TripAdvisor Review

Based on 3107 review

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The Sheraton New Orleans is a modern 49-story, smoke free and pet friendly 4 star hotel conveniently located on Canal St, where the restaurants and shops of the French Quarter meet New Orleans' bustling Central Business District. The Sheraton New Orleans Hotel offers a restaurant and lobby lounge al...

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Property Info

The Sheraton New Orleans is a modern 49-story, smoke free and pet friendly 4 star hotel conveniently located on Canal St, where the restaurants and shops of the French Quarter meet New Orleans' bustling Central Business District. The Sheraton New Orleans Hotel offers a restaurant and lobby lounge along with a Starbucks on the lobby level. In-room dining is available 24 hours a day. The 24-hour business center includes 54 meeting rooms, and a conference center. The hotel also offers concierge and wedding services. The full-service FedEx Business Center is located in the hotel lobby near the Cam...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
Outdoor Pool
several
Elevator
Reception services
ConciergeLuggage storage
Business Facilities / Facilities
Business Center
The establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningNon-smoking establishmentHand sanitizing gel is provided to guestsLaundry24 hour receptionFree wireless internetDry cleaning / laundry servicesWheelchair access (there may be some limitations)Coffee / tea in common areasThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilitySupport for excursions / ticket purchaseMultilingual teamQuick checkoutBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesDon't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and Free self parkingBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa.Take time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features compliPamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this lodge include wireless Internet access (surcharge) and a fireplace in the lobbyTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa.Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge seTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesRelax at the full-service spa, where you can enjoy massages. After a day at the private beach, you can enjoy other recreational amenities, which include a 24-hour fitness center. Additional features aTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Getting to nearby attractions iTake advantage of recreational opportunities offered, including an indoor pool, a fitness center, and bicycles to rent. Additional amenities at this guesthouse include complimentary wireless Internet Business centerTake advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/nTake advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/n

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1048

  • Very Good

    1153

  • Good

    526

  • Reasonable

    237

  • Bad

    143

Travelers profile
  • Business

    1048

  • Couples

    862

  • Solo travel

    88

  • Family

    428

  • Friends getaway

    413

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Thanksgiving weekend

Reviewed 27 november, 2021

The cleanest and friendliest hotel in the French Quarter. They handled the madness of Bills Thanksgiving takeover and the Bayou Classic with ease. Everyone from the Front desk to Michael at the Bag Check were helpful, attentive and provided first class service. Can’t wait to visit again.

Rob L

Birthday Trip

Reviewed 23 november, 2021

I stayed at this property for my birthday trip to NOLA and I was pleasantly surprised at how nice it was upon arrival. The pictures did not do it justice! I was able to walk to most places. There were restaurants located right outside the front door. I would stay here again. I booked this place on hotwire so I wasn't sure what to expect.

Q8571CYkathyb

Definitely not the Bonvoy Experience We Hoped For

Reviewed 14 november, 2021

The staff is inexperienced and the hotel is completely understaffed. We rented a suite for $750 a night and we never received housekeeping services. I called down twice during the day and they promised someone would come. When we got back at 11pm and found the room still uncleared they offered us $100 credit. I then had to wait until 12:15am for fresh towels. Definitely not what I expected from a $750 suite.

553andim

GREAT room with a waterview

Reviewed 14 november, 2021

I asked for a waterview room if possible. They knocked it out of the park! Room 4410. It was on the 44th floor with a stunning view of the Mighty Mississippi River. Cargo and barges of all kinds up and down the river PLUS the beautiful Carnival Valor cruise ship sailed into port. The room was next to the high speed elevator. Wonderful! We loved the Pelican bar in the lobby. Location on Canal Street was really good. Due to Covid, housekeeping only came every 3 days, but you could ask for towels and cleaning if you desired.

Joann B

Two employees out of many......

Reviewed 27 october, 2021

Room was fairly clean, housekeeping stayed busy in spite of the hotel stating service was only available by request. Twice housekeeping walked into my room while I was sleeping. Front desk are by far the rudest employees I have ever dealt with at Marriot/bonvoy property. No one appears to care for their job not less for the guests. Try to avoid them at all cost.. Kevin and Dominque (sp) front bellman are great. Could not ask for better service friendly, professionalism from anyone. My current situation requires that I stay here until a undetermined time, If I had the option I would stay any place else.

J7429DLdonr