SpringHill Suites New Orleans Downtown/Convention Center

Starting at

$ 153

TripAdvisor Review

Based on 154 review

See all

The SpringHill Suites New Orleans Downtown Convention Center is a 3 star located in Lower Garden District, this hotel is within a 10-minute walk of Louisiana Children's Museum, National World War II Museum, and Ernest N. Morial Convention Center. Jackson Square and French Market are also within 1 mi...

More details

Availability

Select the date of your trip

Property Info

The SpringHill Suites New Orleans Downtown Convention Center is a 3 star located in Lower Garden District, this hotel is within a 10-minute walk of Louisiana Children's Museum, National World War II Museum, and Ernest N. Morial Convention Center. Jackson Square and French Market are also within 1 mi (2 km). SpringHill Suites by Marriott New Orleans DT/Convention Ctr is a smoke-free property. SpringHill Suites by Marriott New Orleans DT/Convention Ctr features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. A computer station ...

More details
Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
PoolOutdoor Pool
Business Facilities / Facilities
Meeting Rooms
several
Elevator
No rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningNon-smoking establishmentHand sanitizing gel is provided to guestsLaundry24 hour receptionFree wireless internetDry cleaning / laundry servicesWheelchair access (there may be some limitations)Fast check-inCoffee / tea in common areasThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilitySwimming pool with wheelchair accessMultilingual teamQuick checkoutWheelchair accessible bathroomEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa.Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this lodge include wireless Internet access (surcharge) and a fireplace in the lobbyTake time to pamper yourself with a visit to the full-service spa.Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge seTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Relax at the full-service spa, where you can enjoy massages. After a day at the private beach, you can enjoy other recreational amenities, which include a 24-hour fitness center. Additional features aTake advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Getting to nearby attractions iPamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional featuTake advantage of recreational opportunities offered, including a nightclub, an outdoor pool, and karaoke. Additional features at this hotel include complimentary wireless Internet access, concierge sDon''t miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a banquet hall

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    61

  • Very Good

    52

  • Good

    18

  • Reasonable

    10

  • Bad

    13

Travelers profile
  • Business

    42

  • Couples

    21

  • Solo travel

    3

  • Family

    44

  • Friends getaway

    21

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

What a dump!

Reviewed 14 november, 2021

Stayed here for a convention. Clearly management is using COVID as an excuse to not provide services. Shame on you Marriott!! Breakfast is terrible. Ice machine was broken. You have to beg to have your room cleaned and despite this no one shows up. Guests sit in the hallways drinking beer and carrying on. Awful. Very, very disappointing.

raultH7297BO

Insufficient onsite parking, rooms facing loud clubs

Reviewed 10 october, 2021

As frequent travelers to the Big Easy, we were excited to be back for the first time after Ida for a quick 3 night visit. Our usual hotel of choice in the warehouse district was not available on short notice so looked for alternatives that offered on-site self parking. We’re in town for a family visit so expected to come in and out of the parking lot often, on-site self parking is a must. While checking-in online, we were advised to call the hotel or drop by the lobby for parking instructions. Upon arrival, we noticed “parking full” sign. Front desk staff told us unapologetically that they were directing guests to go park a couple of blocks away to the Fulton Place parking garage, at a rate of $20 for 24 hours, the hotel parking was supposed to be $15/night. Problem with Fulton garage is that the rate does not allow in and out privileges, so every entry will cost you $6 plus the overnight fee of $20. The parking structure’s elevator and staircase are kept in unsanitary conditions. Back at the hotel, only one elevator out of 3 was operational, leading to long waits. The room seemed okay at first, kind of dark in second floor and overlooking the street, not really the kind of room we usually get as a Gold Bonvoy at other properties. Overall room looked clean, except for carpet stains and some glue spatter at a corner that I had to double check it was not some fresh bodily fluid. Upon our return around midnight, wait for elevators was even longer and that’s when we realized, our bedroom was only feet away from bustling St Peters club scene, loud music could be heard all night. Contacted the hotel staff by chat from the Bonvoy app, stating that we wanted to check out the next morning due to the parking, carpet and noise situation. We were given some apologies and were asked right then if we indeed wanted to check out in the morning. At that point, we found availability at our usual hotel for next two nights so I booked a room and told the staff over chat that we’d be leaving indeed and would talk to a manager in the morning. In the next morning, we approached the manager, Mr. Coronado and told him the reasons we were checking out. He kind of hinted at the fact that parking would become available that day, however, we were already booked at the other hotel based on overnight staff response. Given the inconvenience and extra expense incurred in offsite parking , we were expecting a rate adjustment. Instead, we were offered Bonvoy points, before we could even explain what we considered reasonable, we received an email with the closed folio with full rate for the night. At that point, Mr. Coronado answered a phone call and that signaled that we no longer had his attention. I really hope, that as a result of this posting, the hotel page gets updated to indicate “limited onsite parking $15, offsite parking, not affiliated with the hotel at $20 up to 24 hours, no in and out privileges”

eddiedmv

Stay away if you can

Reviewed 10 october, 2021

We decided to give this hotel a try ... oh such a big mistake! The hotel is in disarray... needs to be remodeled ASAP, not enough on site parking but... you can park 2 blocks away in a questionable parking garage, no in and out privileges make your cars stay as expensive as your own. There is no mention of the limited parking situation anywhere, it's a surprise. Hotel staff including the manger Edison Coronado are truly annoyed to have you as a guest and have you share your inconveniences. Contacted staff several times to talk about the overly dirty and stained carpeting not just in the hallway but also in your very own room, no idea how to fix this :( Carpet is also coming off so make sure you look at where you step to avoid getting hurt! Oh also, we stayed in a room that overlooks the bar scene, be ready for lots of loud late night music. I believe they have better rooms, as a Bonvoy gold member I would have never expected to be treated so poorly . When I shared my experience with Edison and told him we will be checking out 2 nights earlier than expected ( yes, it was that bad) his only idea to solve the problem was credit my Bonvoy account with a few points ( which I will probably never use ) Edison asked me to give them another opportunity in the future, maybe if he would have tried a bit harder to keep a customer I would have ... but for now, no thank you ! If you are into bad surprises, dirty parking lots, being mistreated by hotel staff, then this is the hotel For you!!! Otherwise, look elsewhere!

147ilag

a wonderful stay

Reviewed 26 august, 2021

Prior to our arrival, the hotel staffs communicated with us on chats, which gave us comfortable updates. Because of our transportation delay, we checked in around 2am after midnight. The front doors were locked then, but the front-desk staff quickly came to open the doors for us and gave us warm welcome. Our key cards were ready, and we were able to get some hot water before heading to the room. The room was clean and nice, and all pre-requested items were there. Throughout our two-nights stay, we met five different front-desk staffs, and they are all friendly and professional. We had healthy breakfast in both mornings. The first morning staff was kind and patiently to provide us local guides and tourist information.

adamlY4543PI

Great for families, great location

Reviewed 8 august, 2021

Our room was perfect for my four children and me; we especially liked the West Elm sofa bed! Room was updated, spacious, clean and comfortable. Front desk was very helpful and was able to immediately give us another room when we discovered ours had a commode problem when we arrived. The parking garage was full, but parking in a lot across the street was no big deal. Loved the location away from the wild and crazy of the French Quarter, yet close enough to walk.

amymc75601